Mariela Blanc
Client Success Director at Conexia- Claim this Profile
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Inglés Full professional proficiency
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Español Native or bilingual proficiency
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Bio
Luis Navas
Mariela is very engaged, she takes work seriously and is very results oriented. She will not easily deviate from a goal she has set. She has also a really nice personality. She manages teams well, keeps them motivated.
Luis Navas
Mariela is very engaged, she takes work seriously and is very results oriented. She will not easily deviate from a goal she has set. She has also a really nice personality. She manages teams well, keeps them motivated.
Luis Navas
Mariela is very engaged, she takes work seriously and is very results oriented. She will not easily deviate from a goal she has set. She has also a really nice personality. She manages teams well, keeps them motivated.
Luis Navas
Mariela is very engaged, she takes work seriously and is very results oriented. She will not easily deviate from a goal she has set. She has also a really nice personality. She manages teams well, keeps them motivated.
Experience
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Conexia
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Argentina
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Information Technology & Services
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100 - 200 Employee
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Client Success Director
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May 2019 - Present
- Construir sólidas relaciones con clientes LATAM. - Gestionar el crecimiento de los clientes, liderando un delivery rentable, eficiente y con una experiencia del cliente exitosa.- Desarrollar y alcanzar las metas definidas para lograr el plan estratégico.- Liderar, entrenar y desarrollar equipos multidisciplinarios gestionando a través de metodologías ágiles.
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VP Client Services Latam
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Mar 2018 - May 2019
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Country Manager Argentina
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Jan 2016 - Mar 2018
- Desarrollo comercial.- Liderar la planificación operativa a nivel de país- Apoyar y contribuir a los equipos de gestión
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Gerente de Delivery
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Feb 2015 - Dec 2015
- Implementación y operación de clientes- Seguimiento técnico y comercial - Identificación de nuevas oportunidades - Definición y seguimiento de los indicadores y métricas del negocio- Establecer objetivos de productividad y evaluar métricas del Contact center (BPS)
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Gerente Comercial
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Jun 2009 - Feb 2015
- Detección, desarrollo y ejecución de negocios en LATAM - Operación comercial de los clientes existentes- Definición y coordinación de acciones de marketing y comunicación
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Coordinadora comercial
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Jun 2004 - Jun 2009
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COMSOFT
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Bulgaria
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Information Technology & Services
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1 - 100 Employee
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Account manager
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Apr 1997 - Jun 2004
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Education
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1995 - 1999
Universidad Argentina de la Empresa
Licentiate degree, Marketing -
2017 -
IAE Business School
PDD, Management
Community
