Experience

ShipBob

• United States
• Transportation, Logistics, Supply Chain and Storage
• 500 - 600 Employee

• Senior Merchant Success Manager

  • Jul 2023 - Present

• Merchant Success Manager

  • Sep 2021 - Jul 2023



Choice Hotels International

• United States
• Hospitality
• 700 & Above Employee

• Strategic Partnerships

  • Jan 2018 - Sep 2021

  As a strategic partnership analyst, I manage a broad range of partner accounts from industries such as Ecommerce, Airline, Internet, and Consumer and Financial Services, implementing business strategies and initiatives to ensure successful partnerships. I am analytically driven and like turning data into insights. • Oversee the business strategy and the day-to-day relationships of a portfolio of partnerships, executing on this strategy to deliver program initiatives • Build and manage new partner relationships, working cross-functionally with teams to develop end-to-end UX for successful partner onboarding and integration • Track progress towards key performance indicators by compiling and analyzing data, forming insights and strategic recommendations • Identify strategic growth opportunities to optimize partnerships, and work closely with technical and operational teams to integrate Show less



Emory Healthcare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Service Specialist

  • Nov 2015 - Dec 2017

  The Access Emory & Emory International team is responsible for care coordination for special constituent patients across the Emory Healthcare system. • Provided high-touch level of care to 4,000 domestic and international special constituent patients by coordinating with all clinical departments and leadership, including physicians, clinical personnel, and department chairs • Met with clinical and administrative department leaders and their teams to educate about Access Emory & Emory International and the services provided • Acted as main point of contact and support for international patients and domestic patients Show less



Skylake Yosemite Camp

• United States
• Education
• 1 - 100 Employee

• Summer Camp Counselor

  • Jun 2012 - Aug 2013

  Traditional 8 week sleep-away summer camp for 200+ children, ages 7-16. Acted as primary adult responsible for cabin group of 7-9 children throughout the course of the summer. Facilitated the development of a positive team culture within the cabin by implementing rules, mediating problems, and boosting morale. Led Campers In Leadership Training (CILTs) on 4 day, 27 mile hike through Sierra National Forest to promote teambuilding, leadership, and communication skills. Acted as primary swimming instructor and designed/executed activities for all campers on a daily basis Show less