Experience

LoveCrafts

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Customer Service Agent

  • Mar 2023 - Present



247 Marketing Agency

• United Arab Emirates
• Marketing Services
• 1 - 100 Employee

• Sales Manager

  • Dec 2022 - Mar 2023

  Receiving, processing, and monitoring the execution of clients' requests (English-speaking market). Attracting new customers to long-term cooperation. Maintaining a database in the CRM system. Active participation in writing and editing call scripts. Receiving, processing, and monitoring the execution of clients' requests (English-speaking market). Attracting new customers to long-term cooperation. Maintaining a database in the CRM system. Active participation in writing and editing call scripts.



TopShar

• Pervomaiskyi, Kharkiv, Ukraine

• Self Employed

  • Nov 2020 - Oct 2021

  Produced and distributed party products, balloon compositions and related services, built an interesting and captivating brand, developed planning and strategy, provided quality customer service. Produced and distributed party products, balloon compositions and related services, built an interesting and captivating brand, developed planning and strategy, provided quality customer service.



School 5

• Pervomaiskyi, Kharkiv, Ukraine

• School Teacher

  • Aug 2012 - Nov 2019

  Planned and prepared lessons, encouraged student participation, researched and implemented new teaching materials and teaching methods, set assessments and oversaw examinations, developed and presented reports. Planned and prepared lessons, encouraged student participation, researched and implemented new teaching materials and teaching methods, set assessments and oversaw examinations, developed and presented reports.



Global Bilgi (Ukraine)

• Ukraine
• Telecommunications
• 1 - 100 Employee

• Call Center Operator

  • May 2008 - Sep 2008

  Responded to incoming calls from customers to take their orders, answered questions and inquiries, troubleshot problems, provided information and handle complaints regarding the organization's products or services. Responded to incoming calls from customers to take their orders, answered questions and inquiries, troubleshot problems, provided information and handle complaints regarding the organization's products or services.