Experience

IKEA

• Netherlands
• Retail
• 700 & Above Employee

• Business Process Specialist

  • Sep 2016 - Present



Bose Corporation

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Campaign Management Coordinator

  • May 2011 - Nov 2015

  - support of European campaign & CRM activity: campaigns deployment and monitoring; optimization of CRM processes and support of demand generation consumer strategy;- campaign execution: definition of the campaign audience, campaigns implementation in SAP CRM system, communication with the European countries on campaign results; media codes set up in CRM and back end/e-commerce;- process improvements and support of customer relationship projects: definition of business needs, briefing on developments needed, monitoring of the project implementation and coordination of project roll-outs; - customer database enrichment and quality monitoring



M.Video

• Russian Federation
• Retail
• 400 - 500 Employee

• PMO controller

  • Feb 2009 - May 2010



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• business analyst

  • 2007 - Dec 2008

• business analyst

  • Apr 2006 - Dec 2008

  Elena joined Oracle group of Enterprise Applications service line as a business analyst in July 2007. She specialized in logistics functionality of Retail ERP systems and worked on system design and implementation projects. In 2007- 2008 Elena participated in two large ERP implementation projects for CIP industry clients and gained valuable experience and knowledge. Since 2007 Elena is extending her expertise in Supply Chain Management, mainly focusing on Retail Merchandizing System of Oracle Retail Suite. Before joining Oracle Group, Elena worked as a team assistant for the Consulting Department in Deloitte.