Jessica Lane
Senior Sales Account Executive at Modus- Claim this Profile
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Bio
Experience
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Modus
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Media Production
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Senior Sales Account Executive
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Dec 2021 - Present
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Account Executive
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Nov 2020 - Nov 2021
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Growth Executive
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Nov 2019 - Nov 2020
Seattle, WA, United States
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Zillow
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Banking
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Senior Sales Executive
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Dec 2018 - Dec 2019
Seattle, Washington
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Sales Executive
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Dec 2017 - Dec 2018
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Premier Agent Concierge
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Jan 2017 - Dec 2017
Seattle, Washington
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Healthways
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India
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Dairy
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1 - 100 Employee
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Lifestyle Management Coach/Tobacco Treatment Specialist
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Mar 2014 - Jan 2017
Bellevue, WA • Provide health promotion and care management through advanced motivational interviewing to over 800 members. • Effectively partner with a matrix organization care team including nurses, registered dietitians and nutritionists. • Support fellow colleagues who are transferring from one platform to another in medical programs and scheduling software like SharePoint, PeopleSoft, and Embrace. • Recognized as top performer via multiple awards, consistently exceeds all monthly productivity… Show more • Provide health promotion and care management through advanced motivational interviewing to over 800 members. • Effectively partner with a matrix organization care team including nurses, registered dietitians and nutritionists. • Support fellow colleagues who are transferring from one platform to another in medical programs and scheduling software like SharePoint, PeopleSoft, and Embrace. • Recognized as top performer via multiple awards, consistently exceeds all monthly productivity metrics, and rated as exceptional in Call Quality Assurance reviews. • Selected for additional leadership opportunities including various focus groups with executive teams to improve call quality and member experience. • Mentor new lifestyle coaches one-on-one and facilitate weekly presentations to educate on best practices and process development tips. • Design and implement innovative, efficient method of performing outbound campaigns. • Communicate exclusively with all remote colleagues to provide information, feedback, and contract updates. • Selected as the only coach to represent the organization in a Quitnet conference for Comcast employees. Show less
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Sales Associate
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Apr 2013 - Mar 2014
Sumner, WA • Maintained solid product knowledge, recommended merchandise based on individual requirements and answered customers’ queries and concerns, while recommending alternative purchase choices. • Strong fluency with web technologies and online inventory systems to insure inventory control and quota for both in store and online. • Met daily and monthly sales goal by developing strategies to increase new business development and revenue growth. • Assisted in training and being a resource to… Show more • Maintained solid product knowledge, recommended merchandise based on individual requirements and answered customers’ queries and concerns, while recommending alternative purchase choices. • Strong fluency with web technologies and online inventory systems to insure inventory control and quota for both in store and online. • Met daily and monthly sales goal by developing strategies to increase new business development and revenue growth. • Assisted in training and being a resource to new employees about all aspects of the job. Show less
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Starbucks
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United States
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Retail
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700 & Above Employee
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Barista
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May 2008 - May 2013
Bonney Lake, WA • Delivered outstanding customer service to ensure customers’ expectations were exceeded. • Used problem-solving skills to resolve customer issues, enhance client retention, and build customer rapport. • Maintained advanced leadership skills to identify areas of opportunity to create improved workflow, efficiency, and quality. • Responsible for day-to-day operations, including quality assurance and annual inspections.
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Education
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University of Washington
Bachelor of Arts (B.A.), Psychology -
Green River College
Associate of Arts (A.A.), General Studies -
Auburn Riverside High School
High School