Jessica Lane

Senior Sales Account Executive at Modus
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Seattle Area

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Experience

    • Media Production
    • Senior Sales Account Executive
      • Dec 2021 - Present

    • Account Executive
      • Nov 2020 - Nov 2021

    • Growth Executive
      • Nov 2019 - Nov 2020

      Seattle, WA, United States

    • Banking
    • Senior Sales Executive
      • Dec 2018 - Dec 2019

      Seattle, Washington

    • Sales Executive
      • Dec 2017 - Dec 2018

    • Premier Agent Concierge
      • Jan 2017 - Dec 2017

      Seattle, Washington

    • India
    • Dairy
    • 1 - 100 Employee
    • Lifestyle Management Coach/Tobacco Treatment Specialist
      • Mar 2014 - Jan 2017

      Bellevue, WA • Provide health promotion and care management through advanced motivational interviewing to over 800 members. • Effectively partner with a matrix organization care team including nurses, registered dietitians and nutritionists. • Support fellow colleagues who are transferring from one platform to another in medical programs and scheduling software like SharePoint, PeopleSoft, and Embrace. • Recognized as top performer via multiple awards, consistently exceeds all monthly productivity… Show more • Provide health promotion and care management through advanced motivational interviewing to over 800 members. • Effectively partner with a matrix organization care team including nurses, registered dietitians and nutritionists. • Support fellow colleagues who are transferring from one platform to another in medical programs and scheduling software like SharePoint, PeopleSoft, and Embrace. • Recognized as top performer via multiple awards, consistently exceeds all monthly productivity metrics, and rated as exceptional in Call Quality Assurance reviews. • Selected for additional leadership opportunities including various focus groups with executive teams to improve call quality and member experience. • Mentor new lifestyle coaches one-on-one and facilitate weekly presentations to educate on best practices and process development tips. • Design and implement innovative, efficient method of performing outbound campaigns. • Communicate exclusively with all remote colleagues to provide information, feedback, and contract updates. • Selected as the only coach to represent the organization in a Quitnet conference for Comcast employees. Show less

    • Sales Associate
      • Apr 2013 - Mar 2014

      Sumner, WA • Maintained solid product knowledge, recommended merchandise based on individual requirements and answered customers’ queries and concerns, while recommending alternative purchase choices. • Strong fluency with web technologies and online inventory systems to insure inventory control and quota for both in store and online. • Met daily and monthly sales goal by developing strategies to increase new business development and revenue growth. • Assisted in training and being a resource to… Show more • Maintained solid product knowledge, recommended merchandise based on individual requirements and answered customers’ queries and concerns, while recommending alternative purchase choices. • Strong fluency with web technologies and online inventory systems to insure inventory control and quota for both in store and online. • Met daily and monthly sales goal by developing strategies to increase new business development and revenue growth. • Assisted in training and being a resource to new employees about all aspects of the job. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Barista
      • May 2008 - May 2013

      Bonney Lake, WA • Delivered outstanding customer service to ensure customers’ expectations were exceeded. • Used problem-solving skills to resolve customer issues, enhance client retention, and build customer rapport. • Maintained advanced leadership skills to identify areas of opportunity to create improved workflow, efficiency, and quality. • Responsible for day-to-day operations, including quality assurance and annual inspections.

Education

  • University of Washington
    Bachelor of Arts (B.A.), Psychology
    2008 - 2012
  • Green River College
    Associate of Arts (A.A.), General Studies
    2008 - 2010
  • Auburn Riverside High School
    High School
    2004 - 2008

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