Experience

Chipolte Mexican Grill
• United States
• Restaurants
• 1 - 100 Employee
• Database Administrator

  • Sep 2018 - Present

Huntington National Bank
• United States
• Banking
• 700 & Above Employee
• Infrastructure Database Administrator

  • Jan 2014 - Sep 2018


SafeAuto Insurance Company

• Telecom Administrator

  • Apr 2012 - Jan 2014

  • Responsible for the creation, updating and removal of employee information across all telecommunication systems including NICE, PBX, Microcall, Aura Messaging, Mutare and IVR.• Responsible for patching and maintenance of all telecommunication servers (both production and DR servers); Provide day to day support for all telecommunications equipment; Issue/Maintain cell phones and air cards, maintain wireless inventory and records; • In preparation of yearly test of Damage Recovery process, review/update documentation of DR processes. During yearly test note issues that arise for follow-up or need clarification in documentation during system review.

• System Administrator

  • Oct 2010 - May 2012

  • Improved third shift process for patching all production and nonproduction servers and updating all servers with relevant firmware updates. Enhanced the responsibilities from just patching servers overnight include taking on the database failovers.• Served as the on-call for the server team, telecommunications, helpdesk and configuration management teams during the third shift; • Coordinated server downtime and fail overs during data center move to ensure transparency to system users.

• Configuration Management Analyst

  • Jun 2010 - Oct 2010

  • Compiled and released test and live builds for the IT department. Ensured software codes followed procedures as set forth by the Development Supervisors. Manages and supports batch jobs.• Responsible for the development of builds, scripts and source code control and release software objects to non-production and production environments.• Coordinated with infrastructure team to ensure the effective and efficient utilization of non-production and production environments (including software, databases, etc.) that may be leveraged as concurrent resources.• Monitored and reported to management on the status of project efforts, anticipating/identifying issues that inhibit the attainment of project goals and implementing corrective actions.