Jess Hodgson
Community Director at Bastion Amplify- Claim this Profile
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Topline Score
Bio
Kelsey Gamble
If you ever get the opportunity to add Jess to your team, you'd be mad to not take it. He has got to be one of the most authentic and passionate CMs I have ever come across. His ability to engage and connect with (often very vocal and critical) communities is unparalleled, and his expertise and technical knowledge is up there with the best in the business. I've often leaned on him for support and advice, and he has always been extremely helpful and friendly. There aren't many people out there that I would recommend more highly.
George Andreolas
Jess's passionate personality and strong product and customer knowledge is what separates him from all the would-be community managers out there. Through his dedicated and 'human' approach he's built strong relationships with the community and he's a driving force behind the 'customer-first' culture at EA APAC. With Jess on board, it's been no surprise we've had such astronomical growth in both the size of our communities and the level of engagement with them.
Kelsey Gamble
If you ever get the opportunity to add Jess to your team, you'd be mad to not take it. He has got to be one of the most authentic and passionate CMs I have ever come across. His ability to engage and connect with (often very vocal and critical) communities is unparalleled, and his expertise and technical knowledge is up there with the best in the business. I've often leaned on him for support and advice, and he has always been extremely helpful and friendly. There aren't many people out there that I would recommend more highly.
George Andreolas
Jess's passionate personality and strong product and customer knowledge is what separates him from all the would-be community managers out there. Through his dedicated and 'human' approach he's built strong relationships with the community and he's a driving force behind the 'customer-first' culture at EA APAC. With Jess on board, it's been no surprise we've had such astronomical growth in both the size of our communities and the level of engagement with them.
Kelsey Gamble
If you ever get the opportunity to add Jess to your team, you'd be mad to not take it. He has got to be one of the most authentic and passionate CMs I have ever come across. His ability to engage and connect with (often very vocal and critical) communities is unparalleled, and his expertise and technical knowledge is up there with the best in the business. I've often leaned on him for support and advice, and he has always been extremely helpful and friendly. There aren't many people out there that I would recommend more highly.
George Andreolas
Jess's passionate personality and strong product and customer knowledge is what separates him from all the would-be community managers out there. Through his dedicated and 'human' approach he's built strong relationships with the community and he's a driving force behind the 'customer-first' culture at EA APAC. With Jess on board, it's been no surprise we've had such astronomical growth in both the size of our communities and the level of engagement with them.
Kelsey Gamble
If you ever get the opportunity to add Jess to your team, you'd be mad to not take it. He has got to be one of the most authentic and passionate CMs I have ever come across. His ability to engage and connect with (often very vocal and critical) communities is unparalleled, and his expertise and technical knowledge is up there with the best in the business. I've often leaned on him for support and advice, and he has always been extremely helpful and friendly. There aren't many people out there that I would recommend more highly.
George Andreolas
Jess's passionate personality and strong product and customer knowledge is what separates him from all the would-be community managers out there. Through his dedicated and 'human' approach he's built strong relationships with the community and he's a driving force behind the 'customer-first' culture at EA APAC. With Jess on board, it's been no surprise we've had such astronomical growth in both the size of our communities and the level of engagement with them.
Experience
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Bastion Amplify
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Australia
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Public Relations and Communications Services
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1 - 100 Employee
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Community Director
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Jul 2022 - Present
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Community Lead
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Jun 2021 - Jul 2022
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Xbox ANZ Community Manager
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Feb 2019 - Jun 2021
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Coca-Cola South Pacific
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Australia
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Food and Beverage Services
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1 - 100 Employee
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Community & Insights Manager
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May 2018 - Nov 2018
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Quiip
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Australia
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Technology, Information and Internet
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1 - 100 Employee
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Community Manager
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Sep 2017 - 2018
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Player Engagement Lead
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Nov 2016 - Jun 2017
A Digital Marketing and Social Advertising focused role, combining community and content management and content with the development of data-lead acquisition and engagement strategies, both in-game and across Social and PR channels A Digital Marketing and Social Advertising focused role, combining community and content management and content with the development of data-lead acquisition and engagement strategies, both in-game and across Social and PR channels
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Hammerfall Publishing PTY LTD
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Australia
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Book and Periodical Publishing
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1 - 100 Employee
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Player Engagement Lead
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Aug 2016 - Jun 2017
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Electronic Arts (EA)
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United States
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Entertainment Providers
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700 & Above Employee
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Community Manager
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Sep 2011 - Jul 2016
Responsible for the development, support, and maintenance of the EA Community in the Asia-Pacific region, as well as the Global EA Brand. Towards the end of my EA tenure, I was responsible for developing hyper-targeted social advertising plans, with a focus on converting players across affinity titles. This included Communications and Social Marketing Strategy, content creation, and analysis, as well as Event coordination, Presentation, and Media appearances. Responsible for the development, support, and maintenance of the EA Community in the Asia-Pacific region, as well as the Global EA Brand. Towards the end of my EA tenure, I was responsible for developing hyper-targeted social advertising plans, with a focus on converting players across affinity titles. This included Communications and Social Marketing Strategy, content creation, and analysis, as well as Event coordination, Presentation, and Media appearances.
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Founder & Editor
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Mar 2011 - Sep 2011
Brand development, web site traffic growth, post creation and editing. Brand development, web site traffic growth, post creation and editing.
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Mobile Mentor
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New Zealand
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IT Services and IT Consulting
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1 - 100 Employee
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Mentor
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Jun 2009 - Jul 2011
Responsible for Telecommunications Support and Coaching in the Mobile space, Coaching and Training staff Responsible for Telecommunications Support and Coaching in the Mobile space, Coaching and Training staff
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Education
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2003 - 2005
Ryde TAFE College
Adv. Diploma of Hospitality Management -
1997 - 2003
Parramatta Marist High School
HSC, English, Drama, Ancient History, Music
Community
