Experience

The Harvard Crimson Global Essay Competition

• E-Learning Providers
• 1 - 100 Employee

• Graphic Designer / Digital Marketing

  • Nov 2021 - Present



Harvey Norman

• Australia
• Retail
• 700 & Above Employee

• Cashier Customer Service

  • Jul 2021 - Present

  Resolve and answer customers’ and stakeholders’ issues and enquiries. Take payment, invoices, and returns face to face and over the phone. Pay attention to detail to make sure that till balances throughout the day using a point-of-sale system. Work in a fast past environment and stay focused when handling money. Resolve and answer customers’ and stakeholders’ issues and enquiries. Take payment, invoices, and returns face to face and over the phone. Pay attention to detail to make sure that till balances throughout the day using a point-of-sale system. Work in a fast past environment and stay focused when handling money.



Speakeasy Kitchen Bar

• Australia
• Hospitality
• 1 - 100 Employee

• Graphic Designer

  • May 2021 - Jun 2021

  Design Speakeasy’s food menu while respecting its branding guideline.Experiment with layout and type for different publication dimensions.Create illustrations to reflect the mood and feel of the place in the menu.Respect the project’s deadlines while ensuring client’s satisfaction.

• Customer service

  • Jan 2021 - Jun 2021

  Get tables, coffee station, and stock ready before opening.Make sure that everything is clean and stocked up during closing shifts.Welcome customers in a friendly manner and allocate them to a table.Make coffee, take food orders and serve food and drinks. Make sure that the customers are happy and comfortable. Handle cash register for customer’s payment.



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Cashier Customer Service

  • May 2018 - Jan 2021

  - Complete given tasks autonomously for long hours during overnight shifts. - Communicate and collaborate effectively with the team. - Multi-task in a fast-paced manner to maintain positive customer satisfaction. - Complete assigned tasks within a time-frame during overnight shifts. - Deliver outstanding customer service and resolve customer complaints. - Adapt to new menus, new equipment, and new promotions fast. - Perform duties under pressure during busy shifts. - Complete given tasks autonomously for long hours during overnight shifts. - Communicate and collaborate effectively with the team. - Multi-task in a fast-paced manner to maintain positive customer satisfaction. - Complete assigned tasks within a time-frame during overnight shifts. - Deliver outstanding customer service and resolve customer complaints. - Adapt to new menus, new equipment, and new promotions fast. - Perform duties under pressure during busy shifts.



Australian Centre for Education and Training – Global (ACET-Global)

• Australia
• Education Administration Programs
• 1 - 100 Employee

• Graphic Design Intern

  • Aug 2020 - Oct 2020

  - Created four Motion Graphic Videos for their social media platforms and website. - Designed advertising content for Social Media platforms. - Collaborate with Marketing Team to find Design Strategy. - Liaise with client to discuss design goals. - Created four Motion Graphic Videos for their social media platforms and website. - Designed advertising content for Social Media platforms. - Collaborate with Marketing Team to find Design Strategy. - Liaise with client to discuss design goals.