Experience

Oprema Ltd

• United Kingdom
• Security and Investigations
• 1 - 100 Employee

• Internal Sales Manager

  • Aug 2022 - Present



DVS Ltd

• United Kingdom
• Security and Investigations
• 1 - 100 Employee

• Internal Sales - Team leader

  • Mar 2018 - Aug 2022

  As an Internal Sales Rep, I manage my own customer base and ensure they are given the best customer service possible and I also provide support for the External Team. Formed in 2003, DVS has quickly established itself as one of Europe’s most successful multi-brand distributors of electronic surveillance products. A fast paced and energetic organisation, DVS has embraced innovative technological advances and are now seen as one of the industry’s most proficient distributors of IP CCTV products. DVS continues to grow organically to maintain team spirit and ensure that every member of #TEAMDVS is committed to achieving a shared goal. Excellent retention of quality staff, grouped with a fantastic working environment ensure customers and suppliers alike receive a positive impression at all times. DVS prides itself on large stock holding, with up to 98% of the products in our catalogue available for next day delivery. DVS has built an enviable reputation in the industry that has helped to ensure that many of the industry’s leading manufacturers have decided that DVS is the best partner to introduce their products to the professional installer. #deliveringvision since 2003. Show less



Cloud.IQ

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Inside Sales

  • Apr 2017 - Mar 2018

  Specialists in online conversion technology and abandoned online sales. We do this by using Cart recovery emails & Onsite Overlay for user abandonment. Using this software we convert 15-20% of abandoned sales into won business. Specialists in online conversion technology and abandoned online sales. We do this by using Cart recovery emails & Onsite Overlay for user abandonment. Using this software we convert 15-20% of abandoned sales into won business.



Briggs Industrial Solutions

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Short Term Rental

  • Aug 2016 - 2017

  . Deal with inbound and outbound calls . Call Lapsed customers to discuss any short term forklift Hires . Carryout customer satisfaction surveys . Input Data of hire purchases on sales force. . Targets in all areas from calls to conversions hit. . Deal with inbound and outbound calls . Call Lapsed customers to discuss any short term forklift Hires . Carryout customer satisfaction surveys . Input Data of hire purchases on sales force. . Targets in all areas from calls to conversions hit.



Active quote

• Health Advisor

  • Jun 2015 - Aug 2016

  .Part of the outbound sales team, The role involves phoning customers who have made enquiries via comparison websites and helping tailor the cover they are looking for to specific requirements. .The role is to find out customers health conditions, on-going medication & set up a private medical insurance policy that would provide correct level of cover for themselves and family members. .The role has taught me how to engage with customers on more sensitive issues such as medical conditions, Family concerns and financial worries to ensure all areas are covered and the customer is confident they have the right product for themselves. .Monthly target has been consistently achieved and exceeded by more than 40% since I began working for the company. Show less



Myron

• United States
• Advertising Services
• 200 - 300 Employee

• Sales Associate

  • Oct 2011 - Jun 2015

  • Currently part of the outbound sales team, this role involves phoning customers that have ordered with company in the past but have not ordered for over a year • The role is to re-educate these customers on the services and products that we offer and try and secure their business once again, this is done via outbound calls and focusing on customers who have been called every 21 days for at the very minimum 12 months • Learnt a new way of talking to hostile customers and finding different ways of dealing with a range of clients from all industries • Daily, weekly & monthly target to hit that have done consistently since started this role and more often than not exceeded them by 30% or more Show less



The AA

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Customer Service and Sales Representative

  • May 2009 - Oct 2011

  • Took inbound calls regarding motor insurance policies, this involved setting up new policies and adding additional products and services • Dealt with a wide variety of customer queries and sold them appropriate products ensuring a high level of customer service is provided at all times • Processed customer payments and issued refunds • Worked to monthly sales targets • Took inbound calls regarding motor insurance policies, this involved setting up new policies and adding additional products and services • Dealt with a wide variety of customer queries and sold them appropriate products ensuring a high level of customer service is provided at all times • Processed customer payments and issued refunds • Worked to monthly sales targets



Veraco Limited

• Sales Representative

  • Aug 2006 - May 2009

  • Sold mobile phones on behalf of network three • Pitched and closed the deals ensuring the customer was happy with the deal provided • Sold mobile phones on behalf of network three • Pitched and closed the deals ensuring the customer was happy with the deal provided