Emma Coleman

Customer Relations Specialist at Goodwin Transportation Group
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Bio

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Credentials

  • Inbound Marketing Certification
    HubSpot
    Nov, 2020
    - Nov, 2024

Experience

  • Goodwin Transportation Group
    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Customer Relations Specialist
      • Jul 2022 - Present

  • BAR 1868
    • Oxford, Ohio, United States
    • Bartender
      • Sep 2021 - Aug 2022

  • Hueston Woods Lodge & Conference Center
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Cart Attendant
      • Sep 2019 - Jan 2022

      -Cashier, schedule reservations -Golf Cart attendant, cleaned and organized carts, directed customers after finishing the course -Cashier, schedule reservations -Golf Cart attendant, cleaned and organized carts, directed customers after finishing the course

  • Miami University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Learning Partner
      • Aug 2019 - Dec 2019

      -Lead weekly class as a mentor for 15 incoming freshman during the fall semester -Host one on one meetings with students for academic and emotional motivation and support -Oversee and plan events with other Learning Partners and program directors- -Lead weekly class as a mentor for 15 incoming freshman during the fall semester -Host one on one meetings with students for academic and emotional motivation and support -Oversee and plan events with other Learning Partners and program directors-

  • Oscars Bar and Grill
    • Portsmouth, Ohio, United States
    • Hostess
      • Jan 2016 - Jan 2019

      -Monitor phone reservations, takeout orders, greet customers and assist them to their table -Organize floor charts and direct waitstaff to their sections -Communicate with customers regarding meal and service satisfaction -Monitor phone reservations, takeout orders, greet customers and assist them to their table -Organize floor charts and direct waitstaff to their sections -Communicate with customers regarding meal and service satisfaction

  • Holiday Inn
    • Portsmouth, Ohio, United States
    • Front Desk Staff
      • May 2018 - Aug 2018

      -Input data into the reservation system and provide concierge services -Communicate with guests in person and via phone -Operate as a team member to help actively problem solve and expressed exemplary customer service -Input data into the reservation system and provide concierge services -Communicate with guests in person and via phone -Operate as a team member to help actively problem solve and expressed exemplary customer service

Education

  • Miami University
    Bachelor's degree, Strategic Communication and Psychology
    2018 - 2022
  • Portsmouth Junior High School/Portsmouth High School
    High School Diploma
    2014 - 2018

Community

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