Experience

University of Southern California

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director

  • Mar 2022 - Present

• Office Support Assistant

  • Jun 2021 - Mar 2022

  · As a Temporary Office Assistant for USC’s Admission Center, helped create and enforce new/old office policies and procedures by working with Pro-Staff to create training material, record training videos and personally trained all USC Student Ambassadors on office policies and procedures.· Provided excellent customer service for the USC Admission Center email, phone calls and chat messenger from students, families, or the general public regarding USC, USC admissions-related questions, international application questions, and more. · Aided with the reinstatement of campus tours back in the USC Admission Center office as COVID-19 restrictions became flexible. · Entrusted with running back-office support of the Admission Center which included but not limited to managing 8+ student ambassadors per shift, completing various office duties, and helping set up computers/other electronics in various ways. · Helped to clear up data sheets from campus visitors using Excel and aided in multiple IT scenarios (also became a point of contact with USC IT for any updates so as to aid with smooth operations of the USC Admission Center).· Served as background support on Zoom presentations made by the USC Admission Center to the general public. Show less



Clinic of Antonio Hurtado Rodriguez, M.D.

• Pomona, California

• Office Administrator

  • Nov 2016 - May 2021

  · While at Antonio Hurtado Rodriguez, M.D., was in charge of paying clinic’s bills and invoices. · Logged and deposited checks sent to Dr. Rodriguez from insurances, nursing homes, etc. by taking checks and cash to bank personally. · Ordered all supplies relating to office and all medical supplies, medications, etc. · Ran the clinic’s IT department personally such as setting up all new computers and/or software, installing any programs such as antivirus software and EHR systems, set up phone lines, run all internet lines, etc. · Assist with tax related paperwork, logging all receipts and incoming checks/cash. · Answer phone calls and assist with numerous questions from patients, insurances, etc. · Assist Dr. Rodriguez in his personal and work life such as assistant property manager for his newest location. · Worked for Dr. Rodriguez over 7 years, started as groundskeeper, to office assistant, to office administrator. Show less



USC Norris Medical Library

• Los Angeles, California

• Student Library Assistant

  • Sep 2014 - Nov 2016

  · Assisted students in finding & checking out books, articles, and other media. · Answered all phone calls to front desk & assisted individuals with numerous requests. · Organized books in Library of Congress Search System. · Supervised two to three other student library assistants at a time as Acting Supervisor whenever needed. · Supervised two to three other student library assistants at a time as Acting Supervisor whenever needed. · Assisted students in finding & checking out books, articles, and other media. · Answered all phone calls to front desk & assisted individuals with numerous requests. · Organized books in Library of Congress Search System. · Supervised two to three other student library assistants at a time as Acting Supervisor whenever needed. · Supervised two to three other student library assistants at a time as Acting Supervisor whenever needed.