Mauricio S.

Titular Professor at UNIACC
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Contact Information
us****@****om
(386) 825-5501
Location
Chile, CL
Languages
  • English Professional working proficiency

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Alexia Albornoz Albornoz

Hemos trabajado con Mauricio en la transformación de la empresa hacia la agilidad y él, como gerente IT, a jugado un rol muy importante, ya que la transformación es un proceso y en el intento los proyectos se deben sacar adelante igual, en este sentido Mauricio como líder ha sido capaz de mantener el objetivo de la transformación que buscamos con calma, altura de mira y apoyando el cambio de mentalidad, por ejemplo; siendo flexible en el tiempo para las capacitaciones, lo que no es fácil, en una ola de tareas por hacer. Como coach, para mí, ha sido relevante su confianza, participación y apoyo incondicional, siendo además el más crítico en mi trabajo (recordar que también es profesor), lo que me ha ayudado a buscar, corregir, cambiar o estudiar formas para mejorar mi trabajo. Otro punto muy importante es su calidad humana, parece ser que siempre está de buen humor aún cuando hay problemas. En lo personal cuando le conté que estaba embarazada, recibí su alegría y comprensión. Creo que para cualquier profesional que su jefe tome bien la noticia más feliz de tu vida es muy importante. En resumen es un profesional con el que puedes contar cómo aliado y lo recomiendo de todas maneras.

Cristian Segura

Mauricio es una persona que promueve el crecimiento profesional y personal de la organización, motivando la investigación de metodologías y herramientas, y el intercambio del conocimiento. Me ayudó a facilitar el cumplimiento de las expectativas de los stakeholders con su capacidad de resolver problemas a corto plazo y su visión a largo plazo. Es una persona justa que genera un ambiente de confianza y respeto.

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Credentials

  • Profesional Scrum Master
    G-Talent.net
    Oct, 2021
    - Oct, 2024
  • Ethical Hacking: Social Engineering
    LinkedIn
    Mar, 2018
    - Oct, 2024
  • Design Principles: An Introduction
    UC San Diego
    Nov, 2015
    - Oct, 2024
  • User Center Design: An Introduction
    UC San Diego
    Nov, 2015
    - Oct, 2024
  • Information and Communications Technology for Education
    Universidad Nacional Autónoma de México
    Apr, 2014
    - Oct, 2024
  • Survey Contributor of The Agile Adoption Report 2021
    CertiProf
    May, 2021
    - Oct, 2024
  • Lifelong Learning
    CertiProf
    Aug, 2020
    - Oct, 2024
  • Scrum Foundation Professional Certificate (SFPC)
    CertiProf
    Aug, 2020
    - Oct, 2024

Experience

    • Chile
    • Higher Education
    • 200 - 300 Employee
    • Titular Professor
      • Apr 2022 - Present

      Member of the Computer Engineer Academic CouncilTitular Professor in the Multimedia Computer Engineer Titular Professor in the Master of Educational Technology and InnovationTitular Professor in the Postgrader of Educational InnovationTitular Professor in the Master of Segurity of Information and Cybersegurity Titular Professor in the Postgrader of Segurity of Information and Cybersegurity Thesis expert in the Multimedia Computer Engineer

    • Associated Professor
      • Feb 2011 - Mar 2022

      Member of the Computer Engineer Academic CouncilAssociated Professor in the Multimedia Computer Engineer Associated Professor in the Master of Educational Technology and InnovationThesis advisor in the Multimedia Computer Engineer Associated Professor in the previous Master of Communication and Educational Technology for eLearning

    • Chile
    • Information Technology & Services
    • 1 - 100 Employee
    • Director of Development and IT Operations
      • Jan 2017 - Present

      I'm leading : (1) the use of Deep Learning for the detection of possible future incidents in our operations, (2) process automatization and (3) the use of K8 in DevOps.The lead of the data centre migration to a cloud solution over GCP, keeping connectivity and security with our clients.I made a Digital Transformation into the develop and operation areas, implemented agility achieving with a cohesioned team and with common objetives. In this way, the time to market was reduced at 70%.In charge of improving the level of incidents, we implemented continuous integration with Test-driven development, continuous integration and delivery integration, and the framework Scrum. The result was a reduction of 80% of the issues at deployments.To maintain the knowledge, was implementing an Intranet for continuous learning and a technical evaluation platform over Moodle.I'm a part of the design team to a cloud product, improving the user experience. I have promoted the research, development and application of new technologies, generating competitive advantages for the company. Show less

    • Temporal Head of Projects
      • Sep 2016 - Dec 2016

      Manage projects involving various cross-sectional areas (marketing, engineering, IT) and clients, successfully closing business in Chile and Peru.

    • UX Product Manager
      • Aug 2015 - Aug 2016

      Manage and define the implementation of PAM product (BPMN and Drools rules) into a clients on Perú and Chile.I'm working with different UX instruments, like mocks, card sorting and wireframes, to improve products with better results.Train customers in the use of PAM product (technical and commercial).Admin the PAM product requirements with the development team. Track development by prioritizing tasks so that the objectives set are achieved.

    • Director of IT Projects and Programs
      • Mar 2013 - Jun 2021

      Lead in education and technology projects on the base of Moodle platform. In charge of implementing UX testing and UX instruments for the projects, accomplishing an improved user experience. Responsible of the Digital Transformation with the success implementation of Scrum framework. Lead in education and technology projects on the base of Moodle platform. In charge of implementing UX testing and UX instruments for the projects, accomplishing an improved user experience. Responsible of the Digital Transformation with the success implementation of Scrum framework.

    • Human Resources Services
    • 1 - 100 Employee
    • Senior IT Consultor
      • Apr 2015 - Dec 2019

      I was consulting about IT team profiles and roles according to the career programme of the BCI Bank. I'm working on realized head hunting of different IT profiles for various industries. I was consulting about IT team profiles and roles according to the career programme of the BCI Bank. I'm working on realized head hunting of different IT profiles for various industries.

    • Chile
    • Telecommunications
    • 700 & Above Employee
    • Senior Manager of Roaming, Mobile Applications and VAS
      • Oct 2012 - Mar 2015

      From the integration area, I led the implementation of the project 4G LTE. Participant in negotiations with Movistar according to roaming contract to improve mobile service (annual OPEX 10MM USD). Managing projects involving various cross-sectional areas (marketing, engineering, IT, legal, regulatory, sales, training, development) and suppliersDefinition, implementation and management of the business model for Mobile Applications and Value Added Services, VAS (SMSPush, SMS, MMS, Mobile data, Portals & BlackBerry). Manage the negotiation of suppliers with CAPEX and OPEX of USD$500,000.Management and negotiation of international roaming rates (Sponsor and agreements) and the according to business definitions for the BSS platform. Show less

    • Head of Mobile Application and Roaming
      • Jan 2011 - Sep 2012

      I build a new team to design the mobile business concerning mobile applications and roaming.In charge of definitions of technological architecture and UX mobile applications to improve the mobile project.The lead of mobile applications development and project management with external professionals for B2B, B2C and M2M business.Contract management for roaming providers and SVA CAPEX budget of USD$500,000

    • Chile
    • Research Services
    • 1 - 100 Employee
    • Associate Researcher
      • Jan 2008 - Dec 2010

      Co-researcher and project manager of "Blind Navigation Learners through Video Games, NACVI". It was made with professionals from Universidad de Chile and Universidad Católica de Valparaiso, using Lingo and MySQL. Co-researcher and project manager of "Mobility and Guidance through Video Learner, MOVA". Made with professionals from Universidad de Chile, Universidad Católica de Valparaíso and Universidad de Concepción, using Java and MySQL. Co-researcher and project manager of "Blind Navigation Learners through Video Games, NACVI". It was made with professionals from Universidad de Chile and Universidad Católica de Valparaiso, using Lingo and MySQL. Co-researcher and project manager of "Mobility and Guidance through Video Learner, MOVA". Made with professionals from Universidad de Chile, Universidad Católica de Valparaíso and Universidad de Concepción, using Java and MySQL.

    • Chile
    • Higher Education
    • 700 & Above Employee
    • UX Expert Professor
      • Mar 2007 - Dec 2010

      Co-teacher on Computer-Human Interaction course 2008, 2009, 2010Teacher on Computer-Human Interaction course 2007

    • Chief of Research & Development
      • Mar 2005 - Dec 2010

      Member of the Strategic Committee of the C5 Research Center by the Computer Science Department of the University of Chile.Leader of the multidisciplinary team composed of sociologists, designers, educators, differential educators, psychologists, administrators, and engineers to design and develop many technological projects. Responsible for the definition of different evaluation usability and UX instruments related to blind people and gamers.Realisation of an internship at the University Carlos III of Madrid in Spain with the Software Libre en Teleformación (SOLITE) project associated with CYTED to use mLearning and eLearning.Alternate Director and Project Manager of different projects associated with FONDEF, MINEDUC, Microsoft and FONDECYT.Coordinator of major international conferences (TISE, IE, RIBIE, SIIE, ICDVRAT and CMC). Show less

    • Senior Research Software Developer
      • Nov 2002 - Feb 2005

      Design and development of much educational software with emphasis on Usability and UX evaluation. Part of the FONDECYT project: Interactive Environments Based on sound equipment for Learning, TISA

    • Chile
    • Higher Education
    • 200 - 300 Employee
    • Professor
      • 2004 - 2007

      2007: Computing and Technologies of Multimedia School, Art and Technology of Communication Faculty: Technological Interfaces 2006: Music School, Art and Technology of Communication Faculty: Numeric Foundations 2004: Computing and Technologies of Multimedia School, Art and Technology of Communication Faculty: Basic Programming and Web Programming 2007: Computing and Technologies of Multimedia School, Art and Technology of Communication Faculty: Technological Interfaces 2006: Music School, Art and Technology of Communication Faculty: Numeric Foundations 2004: Computing and Technologies of Multimedia School, Art and Technology of Communication Faculty: Basic Programming and Web Programming

  • Freelance
    • Provincia de Santiago, Chile
    • Software Developer
      • Jan 1995 - Dec 2004

      Design and development of vocational orientation project, TIE and TIAP that evolved into the current solution https://explora.unab.cl/orienta Design and development of differents websites: Teletrabajo, Eligiendo Carrera, Producciones MyPub, Inval Limitada e Interdata. Implementation of the multimedia project for Inval Limitada, which consisted of displaying sites and mobile antenna towers from many places around Chile. Calculation and analysis of coverage areas for the Wireless Local Loop (WLL) Telecommunications Project for the use from VTR Celular. Show less

Education

  • Universidad de Chile
    Master of Science - MS, Computer Science
    2007 - 2009
  • UNIACC
    Master of Further Education- MEd, Educación Universitaria
    2019 - 2021
  • UNIACC
    Postítulo en Educación Superior, Educación universitaria/Gestión en el ámbito de la educación universitaria
    2019 - 2019
  • Universidad Finis Terrae
    Graduate Certificate in UX Design, Diseño y comunicación visual, general
    2021 - 2021
  • Universidad Adolfo Ibáñez
    Graduate Certificate in Leadership, Gestión de recursos humanos/Administración de personal, general
    2011 - 2013
  • Universidad de Chile
    Engineer's degree, Computer Science
    1994 - 2005
  • Universidad de Chile
    Bachelor of Applied Science - BASc, Ciencias de la computación
  • Universidad Santander Oaxaca
    Diplomado en Liderazgo Transformacional y Mediación de Conflictos, Liderazgo empresarial
    2023 - 2023

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