Experience

Palo Alto Staffing

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Chief Executive Officer

  • Oct 2014 - Present

  Palo Alto Staffing provides top-tier professionals to the world's most innovative entrepreneurs from founder, through to investor and philanthropist. Connecting the best people to the best companies since 1979.

• President and COO

  • Jan 2010 - Oct 2014

  Joined the leadership team of this well respected Silicon Valley staffing business, distinguished by the tenure of its team and long-term legacy for client satisfaction, to drive sustainability and run day-to-day operations supporting the growth and development of all staff. Refining processes to continue to deliver an excellent experience to our clients and associates through such steps as the introduction of metrics and key performance indicators, formalized hiring process and new training program, restructuring and implementation of world class ATS system to support growing business. Working within a loyal and client-centric team, the organization offers specialized staffing that includes office support staff such as: executive assistants, office managers, HR professionals, legal secretaries and receptionists. Capabilities extend to key corporate positions including sales, marketing, accounting and finance. The business is well-connected in the San Francisco Bay Area, continued growth will originate from its skilled staffing professionals who are knowledgeable and take pride in understanding their client’s businesses and our consultant’s professional goals. Couple that with the Palo Alto Staffing teams passion for recruiting and a 24/7 mentality, and you get a high integrity approach to staffing. Show less



Palo Alto Technology

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• President and COO

  • Jan 2011 - Oct 2014

  Responsible for launching and growing this business line since inception in 2011 to a multi-million dollar organization with a diverse client base, providing managerial and mid-level technical professionals and consultants to support the software development lifecycle, mission critical business systems, infrastructure and operations, and other strategic initiatives of our clients. Directly responsible for hiring and developing the technical staffing team that works directly with clients who have a need for technology consultants, contract IT staffing solutions and contract-to-hire IT staffing. Some of our most recent clients include: Mercedes Benz, Risk Management Solutions, Electronic Arts, Equinix, Symantec, Juniper Networks, CRC Health, and many others. Recent hot technologies that we have placed include JavaScript, Java, GWT, Salesforce, HTML5, CSS, Android and iOS. Well-positioned in the current market due to a wealth of staffing experience, a track record of success that stretches back more than 30 years, technical knowledge and ethical approach to business has resulted in core growth and expansion opportunities in other U.S. regions beyond the San Francisco Bay Area and as far as Texas. Show less



Mental Health Association of San Francisco

• Board Member/Development Committee Chair

  • 2008 - 2009

  Non-profit organization dedicated to improving the mental health of residents in the diverse communities of San Francisco through advocacy, education, research, and service. Non-profit organization dedicated to improving the mental health of residents in the diverse communities of San Francisco through advocacy, education, research, and service.



Harvey Nash

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Business Development Manager

  • 2008 - 2009

  International executive search and technical professional services firm in the US. Identified and landed new accounts/clients for the company’s contract/direct-hire technical recruitment, retained executive search, offshore development, and managed services offerings. Gained entry to key decision-makers at the C-level and below to cross-sell products; contributed to candidate recruiting process such as sourcing and behavioral interviewing. International executive search and technical professional services firm in the US. Identified and landed new accounts/clients for the company’s contract/direct-hire technical recruitment, retained executive search, offshore development, and managed services offerings. Gained entry to key decision-makers at the C-level and below to cross-sell products; contributed to candidate recruiting process such as sourcing and behavioral interviewing.



Glotel, Inc.

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Regional Sales Executive

  • 2007 - 2008

  Global IT staffing and solutions firm based in the US. Prospected and pursued business leads, promoting the company’s full range of services and building customer relationships. Participated in candidate recruiting, including sourcing and interviewing, maintaining contact with contract staff and supporting Contractor Care program; facilitated customer visits, meetings, and skill development/training to increase employee retention. Global IT staffing and solutions firm based in the US. Prospected and pursued business leads, promoting the company’s full range of services and building customer relationships. Participated in candidate recruiting, including sourcing and interviewing, maintaining contact with contract staff and supporting Contractor Care program; facilitated customer visits, meetings, and skill development/training to increase employee retention.



Interchange Bench

• Staffing and Recruiting
• 1 - 100 Employee

• 360° Recruiter

  • 2006 - 2007

  Premier staffing company in Australia Managed and expanded key relationships, uncovering growth opportunities. Recruited permanent and contract candidates via combined on-line/print advertising channels, phone screening, and behavioral-based face-to-face interviewing. Proved vital in stabilizing and growing the branch in Sydney, contributing to business marketing planning and retaining clients within the financial industry. Increased revenue through cold-calling, networking, industry events, on-site client visits, event coordination, and direct marketing campaigns. Show less



Melbourne South

• Australia
• IT Services and IT Consulting
• 200 - 300 Employee

• Premium Account Manager

  • 2005 - 2006

  Corporate Telecommunications Carrier Oversaw 1,000 corporate high-spend telecommunications accounts, resolving customer disputes, measuring spend patterns, and cross-selling portfolio of products. Corporate Telecommunications Carrier Oversaw 1,000 corporate high-spend telecommunications accounts, resolving customer disputes, measuring spend patterns, and cross-selling portfolio of products.



Virgin Mobile USA

• United States
• Wireless Services
• 100 - 200 Employee

• Inside Sales Representative/Senior Customer Service Representative

  • 2003 - 2005

  Mobile telecommunications company. Addressed billing, technical, network, and handset issues for customers and worked with the customer relations department in resolving high-level customer complaints. Reviewed applications for mobile phone approval and activation based on credit files and lending guidelines; received Outstanding Customer Service Award by going above and beyond to assist Spanish-speaking customer in phone activation. Served as interim supervisor during absence of team leader and participated in Colleague Mentoring Program. Promoted to sales position, handling inbound sales of post and pre-paid cell phone contracts and equipment; aided in driving outbound marketing campaigns to existing customers offering contract extensions and cell phone upgrades. Collaborated with sales team and executive management in developing and implementing a new compensation/commission framework and defining KPIs for sales force. Analyzed call flow in comparison to marketing endeavors, ensuring proper staff availability and effectiveness in supporting customers through forecasting, reporting, and graphing. Show less