Jessica Melo

Wish Granting Volunteer Engagement Associate at Make-A-Wish Metro New York and Western New York
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area, US

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Bio

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Experience

    • United States
    • Philanthropic Fundraising Services
    • 1 - 100 Employee
    • Wish Granting Volunteer Engagement Associate
      • Aug 2021 - Present

      Oversees the training and support of 500 wish-granting volunteers who support the mission of granting life-changing wishes to children with critical illnessesSends out a weekly newsletter with an average of 70% clicks with updates and wish-granting opportunitiesAssigns volunteers opportunities to engage in the mission in alignment with the Wish Journey presented by Make-A-WishProvides frequent follow up to volunteers to ensure progress in the child's wishLaunched and maintains CERVIS, an online registration portal for volunteers to sign up for mission-driven opportunities.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Volunteer Experience Specialist
      • Apr 2019 - Aug 2021

      • Supports over 400 Girl Scout volunteers in the implementation and growth of the Girl Scout Leadership Experience in Brooklyn, Queens and Manhattan.• Trains new volunteers in the policies, standards and programmatic aspects of the council and GSUSA.• Utilizes Salesforce, and Looker to ensure accurate data and respond to inquiries.• Ensures retention of Girl Scout volunteers through trainings, frequent communication, and visiting troop events.• Served as Council Delegate Liaison for the 55th National Council Session in which I trained 15 delegates on proposals regarding the Girl Scout membership at large.

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Office Reception- Temporary
      • Sep 2018 - Jan 2019

      • Greeted incoming clients in a professional manner and provided friendly, knowledgeable assistance.• Provided clerical support to company employees, including copying, faxing, and file• management.• Scheduled office meetings and client appointments for large teams of professionals.• Answered inquiries and addressed, resolved, or escalated issues to management personnel to ensure client satisfaction. • Greeted incoming clients in a professional manner and provided friendly, knowledgeable assistance.• Provided clerical support to company employees, including copying, faxing, and file• management.• Scheduled office meetings and client appointments for large teams of professionals.• Answered inquiries and addressed, resolved, or escalated issues to management personnel to ensure client satisfaction.

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Divison Leader
      • Jun 2017 - Aug 2018

      Supervised sixty campers and ten staff members at a traditional summer camp setting.Evaluated staff throughout the summer and provided feedback on their performance as counselors.Communicated daily with families to update on child’s experience at camp.Assisted in the hiring process of counselors and instructors by conducting interviews during the preseason.Assisted the camp director in leading information sessions for prospective families to education on the camp program. Supervised sixty campers and ten staff members at a traditional summer camp setting.Evaluated staff throughout the summer and provided feedback on their performance as counselors.Communicated daily with families to update on child’s experience at camp.Assisted in the hiring process of counselors and instructors by conducting interviews during the preseason.Assisted the camp director in leading information sessions for prospective families to education on the camp program.

    • United States
    • Primary and Secondary Education
    • 100 - 200 Employee
    • Teacher
      • Aug 2017 - Apr 2018

      Taught daily lessons to a second grade class in an inclusion co-taught education classroom.Wrote daily lesson plans that correlated with second grade learning standards and Responsive Classroom techniquesCollaborated with special education co-teacher and other professionals to meet student’s individualized education goals.Communicated frequently with families and other stakeholders to inform student progress. Taught daily lessons to a second grade class in an inclusion co-taught education classroom.Wrote daily lesson plans that correlated with second grade learning standards and Responsive Classroom techniquesCollaborated with special education co-teacher and other professionals to meet student’s individualized education goals.Communicated frequently with families and other stakeholders to inform student progress.

    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • Teacher
      • Sep 2016 - Jun 2017

      Taught second grade to twenty-five learners in a general education classroom.Evaluated and tracked student progress and used data to make decisions on further curriculum.Wrote daily lesson plans that support student learning for reading, writing, math, science and social studies.Collaborated with teachers on the team level to plan second grade lessons that connected with second grade Common Core Standards Taught second grade to twenty-five learners in a general education classroom.Evaluated and tracked student progress and used data to make decisions on further curriculum.Wrote daily lesson plans that support student learning for reading, writing, math, science and social studies.Collaborated with teachers on the team level to plan second grade lessons that connected with second grade Common Core Standards

    • Teacher's Assistant
      • May 2015 - Jun 2016

      Collaborated with two fifth grade teachers to achieve student objectives in the classroom.Managed and conducted whole-class and small group instruction with general and special education students.Maintained classroom management and taught the curriculum as a substitute teacher through multiple grade levels in the building. Collaborated with two fifth grade teachers to achieve student objectives in the classroom.Managed and conducted whole-class and small group instruction with general and special education students.Maintained classroom management and taught the curriculum as a substitute teacher through multiple grade levels in the building.

Education

  • State University of New York College at Oswego
    Bachelor's degree, Childhood Education
    2010 - 2014
  • Rye Neck Senior High School
    2006 - 2010

Community

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