Diệp Thùy Phạm
Business Analyst at FPT Telecom International (FTI) - Dịch vụ Doanh nghiệp- Claim this Profile
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Bio
Experience
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FPT Telecom International (FTI) - Dịch vụ Doanh nghiệp
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Vietnam
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Telecommunications
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1 - 100 Employee
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Business Analyst
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Dec 2019 - Present
- Work in a product environment, ERP & CRM domain - Conduct meetings and presentations to share ideas and findings - Perform requirements analysis - Work closely with both stakeholders and product team - Perform user acceptance testing - Prioritize initiatives based on business needs and requirements - Monitor deliverables and ensuring timely completion of projects - Be in charge of official documents: SRS, URD, UAT - Also work as a UX analyst and cooperate with UI team, development team Show less
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Mobi-One Jsc.
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Hanoi, Thành Phố Hà Nội, Vietnam
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Product Manager
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Apr 2017 - Nov 2019
- Develop scope and define backlog items - Solve product related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments - Act as an ambassador for the product internally and externally and as the primary contact for queries related to the product - Research and analyze market, the users, and the roadmap for the product - Also work as a UX designer for the team - Develop scope and define backlog items - Solve product related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments - Act as an ambassador for the product internally and externally and as the primary contact for queries related to the product - Research and analyze market, the users, and the roadmap for the product - Also work as a UX designer for the team
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Education
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National Economics University (Vietnam)
Bachelor's degree, Economics anh Human resources management