Diệp Thùy Phạm

Business Analyst at FPT Telecom International (FTI) - Dịch vụ Doanh nghiệp
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Contact Information
us****@****om
(386) 825-5501
Location
Hanoi, Hanoi, Vietnam, VN

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Experience

    • Vietnam
    • Telecommunications
    • 1 - 100 Employee
    • Business Analyst
      • Dec 2019 - Present

      - Work in a product environment, ERP & CRM domain - Conduct meetings and presentations to share ideas and findings - Perform requirements analysis - Work closely with both stakeholders and product team - Perform user acceptance testing - Prioritize initiatives based on business needs and requirements - Monitor deliverables and ensuring timely completion of projects - Be in charge of official documents: SRS, URD, UAT - Also work as a UX analyst and cooperate with UI team, development team Show less

  • Mobi-One Jsc.
    • Hanoi, Thành Phố Hà Nội, Vietnam
    • Product Manager
      • Apr 2017 - Nov 2019

      - Develop scope and define backlog items - Solve product related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments - Act as an ambassador for the product internally and externally and as the primary contact for queries related to the product - Research and analyze market, the users, and the roadmap for the product - Also work as a UX designer for the team - Develop scope and define backlog items - Solve product related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments - Act as an ambassador for the product internally and externally and as the primary contact for queries related to the product - Research and analyze market, the users, and the roadmap for the product - Also work as a UX designer for the team

Education

  • National Economics University (Vietnam)
    Bachelor's degree, Economics anh Human resources management
    2013 - 2017

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