Experience

Trader Joe's

• United States
• Retail
• 700 & Above Employee

• Mate (Manager)

  • Feb 2018 - Present

  • Promoted to manager within three years • Lead day-to-day operations of the store averaging $100,000 daily profits • Collaborate closely with management team of 12 individuals and 90 team members to improve store processes • Strategize with order writers to build excitement around products and increase sales • Develop rapport with customers by greeting them by name when they come in to shop in order to create a neighborhood store experience • Encourage independent personal growth of team members by helping to develop strengths, improve weaknesses, and build confidence • Streamlined process of loading empty containers back onto semi-truck which saves 40 minutes during a busy opening schedule • Analyze sales and projections on a daily, weekly, and monthly basis Show less



Asha Tea House

• Food and Beverage Retail
• 1 - 100 Employee

• Manager

  • May 2012 - Aug 2017

  • Promoted to assistant manager within two years and manager after another 2 years • Organized logistics of inventory tracking and ordering with 10 vendors for over 80 products • Orchestrated delivery logistics in collaboration with vendors • Produced the store’s first standard training plan and presented to 40 employees • Conducted regular performance reviews to encourage team member development and highlight each individual’s contribution to the store’s success • Reformed daily operations checklists to improve operation’s efficiency by planning best time of day to complete each task • Ensured quality of goods and services through continuous training programs • Inventory/purchasing, reconciling register, resolving vendor issues, managing expenses, scheduling store staff of 14 Show less