Experience

SAUDI AIRLINES

• Saudi Arabia
• Airlines and Aviation
• 700 & Above Employee

• Advisor at Saudia Airlines

  • Sep 2022 - Present

  Saudi Arabia

• VP IT Support & Operation

  • Sep 2020 - Sep 2022

  Jeddah, Makkah, Saudi Arabia Leadership of All IT Applications Commercial/Operational/Enterprise and Technical plus Infrastructure, Telecommunication/Radio and Information Technology Security Planning, Delivery & Operation.

• General Manager IT Governance

  • Mar 2019 - Sep 2020

  Governance of IT Security and IT Risk, Quality, Systems Privileges, Audit, Strategy and Architecture. Lead and Manage the IT Governance concerning Strategic Alignment and Value Delivery Overseeing the Risk, Resources and Performance Management.

• General Manager IT Infrastructure Development & Support

  • Apr 2009 - Sep 2020

  saudi arabia As the Head of the IT Infrastructure Development and Support; Eng. AlSaggaf is responsible to lead and manage Infrastructure Development & Support initiatives plus strategic Infrastructure Technology transformations and/or strategic transformation initiatives. His duties include overseeing the planning, delivery and operation of the corporation worldwide (53 countries/ 144 Cities/ 450+ Sites) standardized infrastructure with comprehensive Computing Facilities, Network, Security, Desktop… Show more As the Head of the IT Infrastructure Development and Support; Eng. AlSaggaf is responsible to lead and manage Infrastructure Development & Support initiatives plus strategic Infrastructure Technology transformations and/or strategic transformation initiatives. His duties include overseeing the planning, delivery and operation of the corporation worldwide (53 countries/ 144 Cities/ 450+ Sites) standardized infrastructure with comprehensive Computing Facilities, Network, Security, Desktop Computing, Radio and Telecommunications components and ensure operability, capacity and reliability to meet the current and future demands of the business. Core Team Leader of the Corporation Infrastructure Operational & Technology Transformation. A project that will span for 5+2 years and dictates upgrading and modernizing the whole corporation network infrastructure and services in the Kingdom of Saudi Arabia and abroad. The project will call for the build of a new tier III specific Data Center with NOC following the best industry standards. Build an integrated and consolidated Helpdesk for whole IT services. All of this with end-to-end desktop seat management for more than 10K desktops. Build a converged network that employ best industry standards. Replace and implement a standardized best industry standard IP telephony that will serve the desktop customers and call centers. The project included also the build of all related facilities and facility management practices. The project contained a plan for knowledge transfer and employment of best industry practices (e.g. ITIL/PMP and SLA Management). The project scope is Worldwide Coverage/ footprint (53 countries/ 144 Cities/ 450+ Sites/ 17,000+ Pc’s/ 5,000+ Printers/ 11,000+ IPT set). 2012: Planned and Managed the Achievement of the Certification ISO/IEC 27001:2005 Information Security Management Systems – Requirements Provision of IT Security Management Services to Internal and External Clients of Saudi Arabian Airlines.

• Chief IT Network Infrastructure.

  • Jan 2008 - Apr 2009

  Saudi Arabia To evaluate, plan and deliver a standardized infrastructure with comprehensive network, radio and telecommunications components and ensure operability, capacity and reliability to meet the current and future demands of the business. Responsibility is to define the IT architecture and standards that will support the business to deliver current and future business objectives.

• Senior Manager IT Messaging Systems and Services

  • Aug 1996 - Jan 2008

  Saudi Arabia As part of Saudi Arabian Airlines restructuring, the Information Systems Department and Communications Systems Division were merged into Information Technology Division (IT). Building new Sections duties and responsibilities was assigned to each manger. I have worked on setting the new section (i.e. IT Messaging Systems & Services) and defined the required Business practices along with the Goals and Objectives. Handle all In Kingdom and Out of Kingdom Messaging (Commercial Telexes… Show more As part of Saudi Arabian Airlines restructuring, the Information Systems Department and Communications Systems Division were merged into Information Technology Division (IT). Building new Sections duties and responsibilities was assigned to each manger. I have worked on setting the new section (i.e. IT Messaging Systems & Services) and defined the required Business practices along with the Goals and Objectives. Handle all In Kingdom and Out of Kingdom Messaging (Commercial Telexes, X.25 Services, TTY, E-Mail, Internet, Intranet, ETC.) Service Requests being single point of contact for the Customer. Moreover, Handle Monitor, Control, and Analyze cost of these services.

• Senior Communication Systems Engineer.

  • Jan 1993 - Aug 1996

  Saudi Arabia 1)Plan, Design, Coordinate and Supervise implementations of corporate automation Projects both in Kingdom and out of Kingdom for SDLC connections and LAN's. 2)Evaluate new systems in the Data Communications field and their use ability for the Corporate Automation plans. 3)Conduct Site Surveys to user departments (both in Kingdom and out of Kingdom). 4)Prepare all the necessary equipment's expenditure authorization. 5)Coordinate site readiness for equipment’s… Show more 1)Plan, Design, Coordinate and Supervise implementations of corporate automation Projects both in Kingdom and out of Kingdom for SDLC connections and LAN's. 2)Evaluate new systems in the Data Communications field and their use ability for the Corporate Automation plans. 3)Conduct Site Surveys to user departments (both in Kingdom and out of Kingdom). 4)Prepare all the necessary equipment's expenditure authorization. 5)Coordinate site readiness for equipment’s installation. 6)Monitor project progress and report project status. 7)Issue Engineering Work Requests to Communications Maintenance or Coordinate with Contractors for equipment's installation and testing. 8)Supervise equipment installation and participate in systems cutover plans.



Saudi Electricity Company

• Saudi Arabia
• Utilities
• 700 & Above Employee

• Communications Systems Programmer.

  • Aug 1989 - Jan 1993

  Saudi Arabia 1)Plan, Design and Implement Networks Installations and Modifications. 2)VTAM (virtual Telecommunication Access Method) Installations and Customization with Coding of all VTAM definitions for all Network Resources. 3)NCP (Network Control Program) Installation, Coding, Generation and loading in Multi Domain SNA (System Network Architecture) Environment. 4)Establishing Cross-Domain Communications. 5)NetView Installation, Customization, Administration and Operation. 6)Network… Show more 1)Plan, Design and Implement Networks Installations and Modifications. 2)VTAM (virtual Telecommunication Access Method) Installations and Customization with Coding of all VTAM definitions for all Network Resources. 3)NCP (Network Control Program) Installation, Coding, Generation and loading in Multi Domain SNA (System Network Architecture) Environment. 4)Establishing Cross-Domain Communications. 5)NetView Installation, Customization, Administration and Operation. 6)Network Monitoring and Trouble Shooting of all Network Resources. 7)Cluster Controllers Customization as SNA, NON SNA, Direct Attached and Remote Control Units. 8)Modems Configuration. 9)SDLC (Synchronous Data Link Control) Terminals and Printers Configuration. 10)Network Operation Support plus Performance Analysis and Tuning. Show less