Experience

King Faisal University

• Saudi Arabia
• Higher Education
• 700 & Above Employee

• Dean's Office Director

  • Jul 2014 - Present

  Responsibilities:• Providing staff and office support for the dean.• Organizing and facilitating meetings and special events.• Preparing written documentation and correspondence for the office.• Scheduling and coordinating dean's appointments and travel arrangements, and overseeing daily office activities.• Updating data to maintain departmental records and databases, as appropriate.• Carrying out and coordinating administrative activities associated with academic affairs.• Member of the Academic Affairs Committee.• Member of the Strategic Plan Committee. Show less

• Executive Assistant

  • Mar 2014 - Present

  Independently manages and oversees the activities of the Director/Executive. Acts as a primary point of contact for both internal and external constituencies on all matters pertaining to the office of the Director/Executive.Responsibilities· Serves as the primary point of initial contact on any matter directed to the Director/Executive; independently researches and prioritizes incoming issues and determines appropriate course of action, referral, and/or response.· Receives, screens, evaluates and determines the appropriate response to all written correspondence received and independently formulates and disseminates written responses and appropriate.· Oversees and coordinates the day-to-day activities of the office administrative support staff, to include management and training, scheduling and prioritizing work assignments.· Ensures that there is a continuity of administrative support to the Director/Executive’s direct reports and manages their leaves ensuring adequate coverage at all times.· Coordinates and/or assists with establishing or recommending budget allocations for the office of the Director/Executive and reviews revised and final budgets.· Reviews and approves transactions, as assigned, and advises the Director/Executive on appropriate disposition; provides key coordination and consultation with regards to the recruitment of key executives, as appropriate.· Provides assistance in the understanding and interpretation policies and procedures, as appropriate, and ensures that office operations are in compliance with policy provisions and standards.· Oversees the planning and coordination of key special events for the Director/Executive. Show less



Sale International LLC

• Saudi Arabia

• Customer Service Supervisor

  • Feb 2012 - Jun 2014

  Responsibilities: • Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. • Strategizing and monitoring the daily activities of customer service operations. • Assisting customer service staff with duties where required. • Training staff in areas of customer service and company policies. • Maintaining documentation of customer service department activities. Responsibilities: • Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. • Strategizing and monitoring the daily activities of customer service operations. • Assisting customer service staff with duties where required. • Training staff in areas of customer service and company policies. • Maintaining documentation of customer service department activities.