Software Test Engineer

• Apr 2022 - Present

Software Tester

• Sep 2021 - Apr 2022

Software Tester in the IT & Finance Directorate within the ARAG Legal Services UK. Software Tester in the IT & Finance Directorate within the ARAG Legal Services UK.

QA Test Analyst

• May 2020 - Sep 2021

Quality Assurance Test Analyst in the IT Directorate within the Intellectual Property Office. Quality Assurance Test Analyst in the IT Directorate within the Intellectual Property Office.

QA Application Tester

• Feb 2017 - Aug 2019

First I was part of a project that was doing web and application testing for internal products and external companies like Natwest. This involved front end testing, cross-browser testing and mobile testing. For Natwest it was an important piece of work, as they launched some of their features live in September/October 2017. Internal products involved testing products like AVR, which was a bulk upload GUI application. Then I moved on to the telematics team; which was testing front end and back end for data sent from the telematics devices and also manipulating data to test certain scenarios. There was a UK public site and then an admin site; the public site was for the fleet managers and drivers to log in and see the relevant information they needed. Fleet managers for overseeing their drivers, map and vehicle location, reports like journey summary, also setting up groups, POIs and seeing registered and unregistered vehicles in their fleet. For drivers this would be to see their map and vehicle activity, reports and my account options. International sites were created for the likes of Spain, Poland, Denmark and Finland. Also helped on to the digital team (ALD International), which involved front end testing tasks for ALD’s UK and International sites for the their car leasing services. Show less

UAT Test Analyst

• Mar 2016 - Oct 2016

I was part of the Meaningful Membership project at cooperative group, which was there loyalty scheme for their members. I was UAT test analyst for the Contact Centre stream, which dealt with members via CSAs over the phone or by them managing their digital accounts on the MM Website. The Meaningful Membership scheme, would involve providing about 8 million members with new saveandspend membership cards, which would give them new benefits on points rewards, and community donations. In this stream, I was responsible for UAT on existing system (sunlight) and new system (Salesforce) and the website (Meaningful Membership Website). 5 CSAs (business users) were brought in to UAT to write, execute test scripts and defect management, as they had the experience of the contact centre and knew what processes they would face on a day-to-day basis. So, their expertise with my testing knowledge, we could test functionality in UAT phase and give the business information on confidence and readiness. This was achieved and Meaningful Membership scheme was successfully launched on September 21, 2016. Show less

Test Analyst

• Nov 2015 - Feb 2016

I was a test analyst on a migration project for Boeing (BDUK), which was moving from an old network environment to a new environment. This new build was moving all users on to windows 7, Ie11, Office365, Microsoft Access and Acrobat Reader. Boeing is front-line to the armed services for providing Safety critical, sensitive data and data storage applications. So, this project was UAT coordination testing of these applications on the new network environment platform. (NSoIT) Our test team was UAT coordinating with the MOD, using Application owners and subject matter experts to perform functional testing. 159 applications used by the armed services, was tested on the new environment and that they worked as expected. Show less

Test Analyst

• Sep 2015 - Nov 2015

Test Analyst on a Accident management system project. An accident management system was developed for Hitachi, as a way of them recording all their claims from their fleet of vehicle users. On this project I was involved in system integration to test user permissions and that all components of system work as expected. The test team was involved in UAT with the business users for confidence and rediness of system. Test Analyst on a Accident management system project. An accident management system was developed for Hitachi, as a way of them recording all their claims from their fleet of vehicle users. On this project I was involved in system integration to test user permissions and that all components of system work as expected. The test team was involved in UAT with the business users for confidence and rediness of system.

Test Analyst

• Apr 2015 - Jul 2015

I was a test analyst in UAT phase on a migration project for Friends Provident International, who was moving from their system Gladys to a new system called Bancs. I was involved in the documentation testing of the system, making sure all documents generated were of correct standard. This was making sure letters had the right content, format and data standards, which was against the business standards and letter specification templates. I was a test analyst in UAT phase on a migration project for Friends Provident International, who was moving from their system Gladys to a new system called Bancs. I was involved in the documentation testing of the system, making sure all documents generated were of correct standard. This was making sure letters had the right content, format and data standards, which was against the business standards and letter specification templates.

Test Analyst

• Sep 2013 - Mar 2015

As part of the telematics project for RAC, which was following the agile methodology, i was one of 5 test analysts in our test team. This project was testing telematics units that went in to fleet company vehicles and would report vehicle details, customer details, reports, fulfillment facility, locator, journeys, Point Of Interests and alerts. Information was sent via GPS to admin and customer portals, where authorised users could view details of data for vehicles. Our test team set up a fleet pilot project using a group of 5-10 cars to have telematics units fitted. This gave us data on our UAT environment, which allowed us to set up test scenarios, run tests and see how it was being reported to the web portals. I also was part of Quality Assurance throughout the project to increase customer/users confidence and RAC's credibility, to improve work processes and efficiency. The project used SIT, UAT test phases and defect management was done in the Bug tracking tool called JIRA. Show less

Software Test Engineer

• Mar 2013 - Sep 2013

Working as a Software Test Engineer on Luminosity suite of products developed for companies to use as eLearning and mLearning courses for their employees. Cross browser testing and testing on different operating system devices was also involved. Back-end testing on CM Group online portal called Reach, which is used by some companies to display their courses to employees. Testing involved; login process, http response, regular expressions, bulk file uploads, Deletion of old files and administration settings and published content. Tested via System and UAT phases. Business requirements analysis, devising test conditions, creating test scripts and manual test execution. Also involved in defect management of issues by liaising with all major stakeholders of the project (developers, business analyst, project manager, test manager and business users). Support for business users on purchased products; manage support tickets using Luminosity Customer Service Help Desk system. Show less

Test Analst

• Mar 2012 - Jul 2012

Working as a Test analyst on the project team working alongside two other test analysts. My role was to perform system testing on new features and functionality of a web application used by the Dealers to provide trading services for their clients on a daily basis. The New functionality was provided by an offshore 3rd Party project team. The project was following the full Agile methodology. (2-3 week sprints, offshore and onshore resources) Working as a Test analyst on the project team working alongside two other test analysts. My role was to perform system testing on new features and functionality of a web application used by the Dealers to provide trading services for their clients on a daily basis. The New functionality was provided by an offshore 3rd Party project team. The project was following the full Agile methodology. (2-3 week sprints, offshore and onshore resources)

Test Analyst

• Apr 2011 - Feb 2012

My role as the main Test analyst working along other stakeholders in the project is to test extracts from source systems, file progression through informatica and extract creation. Also to test the functionality of the new case management system Norkom; that would be replacing the existing systems. I was testing via Integrated System Test and UAT test phases. My role as the main Test analyst working along other stakeholders in the project is to test extracts from source systems, file progression through informatica and extract creation. Also to test the functionality of the new case management system Norkom; that would be replacing the existing systems. I was testing via Integrated System Test and UAT test phases.

Product Test Analyst

• Feb 2010 - Apr 2011

I worked for eDevelopment which was part of eGroup insurance as a product test analyst. As part of the testing team I tested all the eProducts that eGroup insurance offers; eCar eBike eVan eHome Asda car Roles & Responsibilities: Web application, end to end, infrastructure (XML, SQL, VB) and some white box testing (as we had to check some systems internally to ensure calculations were being done correctly). Regression, UAT, Business UAT and System Testing Manual Testing, Reviews (static testing) Creating test scripts, Test Plans, Test script and execution estimation Test Script reviewing (for Quality Assurance) Defect Management (On-Time Bug Tracker tool) Using Waterfall, V-Model and AGILE-SCRUM Methodologies Test lead on Front End project - (Go to Front End Sprint meetings, check what testing tasks need to be scripted and executed, give information on test coverage that has been achieved, liaise with project managers and business analysts. Close communication with developers on environments, bugs, what’s been fixed and what needs to be fixed and deployments) Show less

Test Analyst

• Aug 2008 - Feb 2010

I was working as a Test Analyst in Service Delivery which is in the business information services Directorate at the Audit commission, which was part of Change and release. The change and release team included three Test analysts, a Change Analyst and a Change Manager. The types of testing my job role involved:- • Functional (Black Box, Specification Based, Web Testing, Automated Testing) • Non-Functional (Load, Accessibility) Roles & Responsibilities: • We as a team worked very closely with the developers, configuration, desktop and infrastructure teams as good communication needs to be constant as we are testing what they develop. • Keeping the relevant stakeholders in projects updated on testing progress • Identified test conditions, created test cases and developed test scripts manually based upon specifications provided by internal and external developers • Evaluate project/ business requirements, recommending appropriate types, breadth and depth of testing, to ensure best available execution is undertaken • Implemented and tested all new software technologies before going to organization. • TestDrive used for automated testing of websites and creating test plans. TestDrive used to capture all functional activity and produced web scripts which could be played back and used for regression testing • Employ established test processes and follow standard procedures • Understanding of a range of software development lifecycles (e.g. - V-model, waterfall) • Tested load and stress of websites by using neo load • Defect Reporting to the relevant people and reporting directly into the Test Manager. (Track+) • As Audit Commission is an ITIL environment, I’m aware of how I.T. services are managed within the company and I am certified to ITIL Foundation v3 standard. Show less

Manual Software Tester

• Oct 2007 - Aug 2008

Roles & Responsibilities: Test Analyst as part of the Sopra Group test team • Operating as part of a test team at Sopra Group, contracted by Orange PCS to provide test services. Working on site in Bristol as part of the Revenue Operations Testing Department. • Specific duties include ensuring that any introduction to the service or functionality of product bills is working as designed and that existing services and billing functionality are not adversely affected. • Critical path to marketing ensuring new products are acceptance tested on time in order to be tariffed. • Liaise with appropriate teams in order to gather project requirements which are subsequently turned into test conditions and finally test cases which are then scripted and tested. • Result verification against requirements • Defect reporting and tracking using Remedy • Re-testing fixed code. • Signoff for release. Show less

Technical Support Analyst

• May 2007 - Sep 2007