Customer Success Manager

• Sep 2020 - Present

Key Responsibilities: New customer onboarding, Product setup - training for clients, Follow through for signups and renewals, Providing customer insights and requirements to the product team for new feature development, Analyzing customer data and generating reports to track performance, identifying trends.

Business Development Executive

• Mar 2020 - Aug 2020

Key Responsibilities : Lead generation, Market research on new business categories, maintaining existing clients, Post sales follow-through for signups, and product renewals.

Management Trainee

• Jun 2018 - Apr 2019

Key Responsibilities : Manage the sales and supply of tyres to MRF dealers in the territory, Assess rural areas where branding needs to be done and conduct campaigns, Manage the sales target (value and volume) assigned for the territory. Scout for new dealers and assist in dealer approvals and certifications. Key Responsibilities : Manage the sales and supply of tyres to MRF dealers in the territory, Assess rural areas where branding needs to be done and conduct campaigns, Manage the sales target (value and volume) assigned for the territory. Scout for new dealers and assist in dealer approvals and certifications.

Operations Intern

• Aug 2017 - Oct 2017

Project : Maturity Assessment of SOP, Supply Chain Planning and Plant Master Data Management Responsibilities: Assist in conducting an internal audit, Survey key stakeholders, and analyze the data with the maturity matrix framed for Supply Chain development. Provide insights for reducing the issues and improve the maturity level. Project : Maturity Assessment of SOP, Supply Chain Planning and Plant Master Data Management Responsibilities: Assist in conducting an internal audit, Survey key stakeholders, and analyze the data with the maturity matrix framed for Supply Chain development. Provide insights for reducing the issues and improve the maturity level.

Graduate Engineering Trainee

• Oct 2015 - Apr 2016

Worked as an Engineering Trainee in production ( Extruder section in tyre manufacturing). Key Responsibilities: Assessment of production schedule and achieving the target production capacity, Supervising the scheduled shift manpower and material. Reduce the variance occurring in the production output. Worked as an Engineering Trainee in production ( Extruder section in tyre manufacturing). Key Responsibilities: Assessment of production schedule and achieving the target production capacity, Supervising the scheduled shift manpower and material. Reduce the variance occurring in the production output.

Project Trainee

• Oct 2014 - Jan 2015