Experience

MME Consulting, Inc.

• United States
• Computer Networking Products
• 1 - 100 Employee

• Technical Support & Proactive Server Maintenance Technician

  • Jan 2022 - Present

  I provide expert support to clients in dental, orthodontic, and endodontic offices and ensure that servers are in good health with proactive procedures. I provide expert support to clients in dental, orthodontic, and endodontic offices and ensure that servers are in good health with proactive procedures.



Beehively

• United States
• Education Administration Programs
• 1 - 100 Employee

• Senior Onsite Technician

  • Aug 2016 - Jan 2022

  Helped thousands of students and teachers transition to cloud learning during the COVID crisis through a combination of in-person and live remote support. Learned how to design, deploy, and support multi-building network solutions including full Ruckus & Meraki solutions for various sizes of schools. Deployed, designed, and supported mixed network solutions including Ubiquiti, AeroHive, Aruba, and assorted repurposed equipment. ese systems are managed by physical connections, cloud solutions, and VPN servers. Deployed and managed tens of thousands of devices including iPads, MacBooks, PCs, Chromebooks, Tablets, and desktops using various management systems including Meraki, AMF, Mosyle, Apple School Manager & Classroom, Google Admin, and Active Directory. Supported technology from purchase through installation and training at many locations. ese technologies ranged from projectors and displays to full technology labs. Designed specialized technology recommendations and plans for each of my assigned clients on an annual basis. Attended education conferences to support sales and business development sta. Helped to answer questions from prospective clients and aided in the closing of over a dozen technology support contracts. Designed and presented in-person and remote trainings for individuals and groups on new technology in their classrooms. Provided stellar onsite and remote support to teachers, school sta, and principals. Certications RUCKUS GOOGLE Show less