Experience

Salesforce

• United States
• Software Development
• 700 & Above Employee

• Director of Product Management

  • Dec 2021 - Present

  San Francisco, California, United States - In my current role as an Outbound Product Manager I am responsible for driving the success of our Platform products. - I bring market expertise across industry verticals, customer feedback, and competitive insights to the product planning process to align product roadmap and drive Go-To-Market strategy for our Platform products. - Leading an adoption program that brings teams from across the organization to collaborate and work with customers to drive business value awareness and… Show more - In my current role as an Outbound Product Manager I am responsible for driving the success of our Platform products. - I bring market expertise across industry verticals, customer feedback, and competitive insights to the product planning process to align product roadmap and drive Go-To-Market strategy for our Platform products. - Leading an adoption program that brings teams from across the organization to collaborate and work with customers to drive business value awareness and convert them to technical solutions using Platform products. - I build demos and present content at TrailblazerDX and Dreamforce conferences.

• CSG Product Director

  • Jul 2018 - Dec 2021

  - Led the CSG Success team for Mobile and Einstein Platform products. - Build frameworks and led customer engagements to drive product adoption for our strategic customers.

• Sr Product Manager

  • Feb 2017 - Jun 2018

  - Created content and led customer engagements for Business Value Frameworks - Ran customer enablement workshops for Lightning Web Components and Lightning Starter Kit.

• Solution Architect

  • Mar 2014 - Jan 2017

  San Francisco Bay Area - Led services engagement for our customers by designing best of the industry solutions.



Capgemini

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Lead Consultant

  • Feb 2006 - Mar 2014

  Greater New York City Area - Led North America Customer Solution team for CRM Practice and created services products and packages. - Worked with Marketing and Pre-Sales to build Go-To-Market strategy and launched Services Products. - Provided strategic and consulting support to customers and build customized solutions for them.



Elsevier MDL (Brite Info)

• Siebel Developer/Configurator

  • Dec 2004 - Feb 2006

  San Francisco Bay Area Developed CRM Application functionality around sales cycle of leads,opportunity and forecasting.