Mallory Shields

Catering Sales & Coordinaton at Langdon Farms Golf Club
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Catering Sales & Coordinaton
      • Jan 2022 - Present

      •Converted 40+ weekly inquiries into booked events contributing to a 35% conversion rate in sales, generating Langdon Farm's an annual revenue of $1.2M+ in the wedding, social and corporate sectors. •Demonstrated strong interpersonal skills by fostering efficient and collaborative communication among various departments and external stakeholders, resulting in streamlined operations and executed 220+ events successfully. •Proactively managed up to 10 team members per event and mentored colleagues on best practices, coordination procedures and customer service standards resulting in a cohesive and successful team. •Meticulously managed high priority details such as timeline, catering and layout from client discovery through event logistics and completion, designed to produce an exceptional and personalized experience. Show less

    • Banquet Captain, Bartender, Server
      • Aug 2020 - Dec 2021

    • United States
    • Restaurants
    • 700 & Above Employee
    • Server
      • Mar 2018 - Mar 2020

      - Greet guests, provide outstanding customer service throughout the customer’s meal - Take down all food and beverage orders - Handling money and taking payment - Greet guests, provide outstanding customer service throughout the customer’s meal - Take down all food and beverage orders - Handling money and taking payment

  • University of Oregon Motorpool
    • Eugene, Oregon, United States
    • Office Secretary
      • Mar 2016 - Mar 2018

      - Coordinated vehicle rentals, filing driving records, inputting sales data, taking reservations and taking customer phone calls/emails - Coordinated vehicle rentals, filing driving records, inputting sales data, taking reservations and taking customer phone calls/emails

Education

  • University of Oregon
    Bachelor of Applied Science - BASc, Social Sciences
    2018 - 2020
  • Lane Community College
    Associate of Science - AS, General Studies
    2015 - 2018

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