Salesforce Business Analyst

• Dec 2022 - Present

ERP Project Manager

• Aug 2022 - Dec 2022

• Managed company inventory. • Set up company deliveries and incoming inventory purchase orders. • Successfully implemented all incoming and outgoing transfers to the SPS system. • Managed company inventory. • Set up company deliveries and incoming inventory purchase orders. • Successfully implemented all incoming and outgoing transfers to the SPS system.

Salesforce Developer

• Jan 2022 - Aug 2022

• Managed all aspects of Salesforce development projects, from requirements gathering to testing and deployment.• LWC component creation and configuration with Apex and Html structure. Designing of the application’s feature with JavaScript and CSS properties.• Proven success in designing and implementing Sales Cloud solutions that automate key processes and improve productivity for users.• Supporting the team with implementing Apex classes, triggers, Lightning Web Components.• Successfully deployed applications in a CI/CD pipeline using salesforce technologies, to the satisfaction of all business leads.• Implemented technical configuration and development within Salesforce Platform using JSON and Rest API, for delivering high quality and effective solutions. • Increasing the effectiveness of data transfer both in-bound and out-bound.• Wrote batch apex to process large record sets (over 10K records) on a regular basis.• Experienced SOQL and SOSL queries specializing in designing customer centric Salesforce solutions.• Defined schedulable apex classes to automate processes and improve efficiency.• Experienced in automation tools such as WorkFlows, Approvals, Process Builders and Flows.• Streamlined the sales process by customizing objects and fields, enabling the sales team to track progress more effectively.• Created flows and implemented email integrations, resulting in increased efficiency.• Designed flows with fault parts, to avoid errors and increase productivity.• Monitored flows to ensure optimal performance and made necessary adjustments when needed.• Assigned tasks on Jira, monitored project status, and provided reports to project stakeholders. Show less

Salesforce Admin

• Jan 2021 - Dec 2021

• I used change sets to deploy code between sandboxes and production environments.• Customized standard objects and created related custom objects, field, relationships, and field dependencies.• Validation rules implemented to restrict data entry based on user profiles and permission sets.• Set up OWD for each object and users.• Customized record types and page layouts related with profiles and organizing the Role Hierarchies.• Created and managed multiple Web-to-Lead and Web-to-Case services, successfully completing projects with high customer satisfaction. • Managed data using Salesforce Lightning Data Management tools and Data Import Wizard.• Created record types and picklist values for different business purposes.• Created and implemented various reports and dashboards to increase productivity and data analysis for the sales team. And informed strategic decision-making by upper management.• Managed recording strategy with AppExchange implemented on Dashboard components with analytics tabs.• Demonstrated expertise in using Excel for creating tables and managing formula-based recurring jobs. And I used Word as a draft for my presentation, to create my final projects, taking notes.• Assigned tasks on Jira, monitored project status, and provided reports to project stakeholders.• Ensured data security and integrity by implementing and enforcing Salesforce security best practices. Implemented, such as field level, object level, and sharing access. Show less