Experience

Truist

• United States
• Financial Services
• 700 & Above Employee

• Vice President

  • May 2022 - 1 year 8 months

  Atlanta, Georgia, United States



SunTrust Robinson Humphrey

• Investment Banking
• 200 - 300 Employee

• Capital Markets Operations Specialist - Foreign Exchange

  • Aug 2015 - Sep 2022

  Greater Atlanta Area



JS Holdings

• Head of CRC

  • Apr 2012 - Jul 2013

  Bangalore -Managed day-to-day functions of the Customer Relation Center -Developed advertisement campaigns for promoting new projects to increase brand visibility of the company -Designed and wrote content for project brochures, leaflets and website -Prepared business presentations and proposals for Business development team.



Thomson Reuters

• Canada
• Software Development
• 700 & Above Employee

• Team Leader

  • Dec 2007 - Jan 2010

  Bangalore -Managed a team of 25 to 30 employees across Estimates teams to consistently deliver accurate, complete and timely data to clients -Recruited and trained new employees to achieve high professional and operational standards -Led Asia Pacific team for best data quality and timeliness during merger of Thomson’s and Reuters'​ Estimates data sets which were following different data collection methodologies -Co-ordinate with other Reuters Estimates locations for work distribution for… Show more -Managed a team of 25 to 30 employees across Estimates teams to consistently deliver accurate, complete and timely data to clients -Recruited and trained new employees to achieve high professional and operational standards -Led Asia Pacific team for best data quality and timeliness during merger of Thomson’s and Reuters'​ Estimates data sets which were following different data collection methodologies -Co-ordinate with other Reuters Estimates locations for work distribution for maximizing the client experience -Planned stage wise release of Thomson's Estimates data into Reuters Estimate database during Estimates Integration

• Senior Market Analyst

  • Dec 2005 - Dec 2007

  Bangalore -Maintained high quality of Reuters data by performing timely quality checks on data collected by a team of 8 analyst -Consistently met the quality and turnaround time for answering customer queries on Siebel software -Collated statistical information related to data, reports, and timeliness to improve operational management -Created SLA’s with Service & Quality Team and Fundamentals team for quick turnaround of queries from 24 hours to 4 hours -Trained and monitored new joiners… Show more -Maintained high quality of Reuters data by performing timely quality checks on data collected by a team of 8 analyst -Consistently met the quality and turnaround time for answering customer queries on Siebel software -Collated statistical information related to data, reports, and timeliness to improve operational management -Created SLA’s with Service & Quality Team and Fundamentals team for quick turnaround of queries from 24 hours to 4 hours -Trained and monitored new joiners on Actuals and Estimates Data set and Database till they went live on the database

• Market Analyst

  • Apr 2004 - Dec 2005

  Bangalore -Consistently, exceeded the target of quality and timeliness for collecting Actuals data for APAC and EMEA markets -Trained Service & Quality Team on Actuals data collection and computation methodologies for better quality checks -Created case studies and training material for successful transition of Actuals data to Gdansk in Poland and to Beijing in China -Took on the responsibility of the team in the absence of the Team Leader, for the smooth functioning of the team



Kotak Securities

• India
• Capital Markets
• 700 & Above Employee

• Customer Service Executive

  • Jan 2003 - Dec 2003

  Bangalore -Developed Online Trading business of Kotak Securities from 60 clients to 350 clients in one year -Trained and mentored a team of 8 Marketing Executives on online trading products of the company -Coordinated between Clients and Head office about trade deals, account openings, margin amount, Risk exposure, settlement, etc.



ICDS Securities Ltd

• Executive Officer

  • Feb 1999 - Dec 2002

  Bangalore -Responsible for confirming equity trades to clients, raising discrepancies in trades with traders and reconciling daily trade positions -Daily update of client transactions in the back office software -Settlement of Trades with National Stock Exchange and Bombay Stock Exchange (Manually and electronically) -Responsible for initiating process for transfer of physical share certificates to electronic form on behalf of clients