Experience

Boxer Systems

• United Kingdom
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Technical Support Engineer

  • Nov 2017 - Present

  Harpenden Specialist for Telestream Vantage Transcode/Workflow Engineer - Boxer Systems holds the distinguished status of Telestream Certified Elite Reseller. Installation and configuration of Vantage plus training and design of workflows. Boxer are experts in supplying equipment and integrated systems to the Broadcast and Post-Production arena to a range of clients including: Arqiva, BBC, BSkyB, ThomsonReuters, Channel 4, Perform, ITV, ITN, The Mill, MPC, Technicolor, Travel Channel and… Show more Specialist for Telestream Vantage Transcode/Workflow Engineer - Boxer Systems holds the distinguished status of Telestream Certified Elite Reseller. Installation and configuration of Vantage plus training and design of workflows. Boxer are experts in supplying equipment and integrated systems to the Broadcast and Post-Production arena to a range of clients including: Arqiva, BBC, BSkyB, ThomsonReuters, Channel 4, Perform, ITV, ITN, The Mill, MPC, Technicolor, Travel Channel and Liverpool FCTV. Our expertise covers key areas such as ingest and transcoding, asset management, media storage, SaaS media logistic platforms, editing systems, live streaming, playout servers, on-air graphics, audio/video conversion and systems integration. Brands represented:- Adder, AJA Video Systems, Dell/ EMC, Gefen, NewTek, MuxLab, Studio Network Solutions, Cinedeck, Cisco, Colorfront, Embrionix, Ensemble Designs, GBLabs, Harmonic, Hitachi HDS, Leader, Limecraft, Lumantek, Minnetonka, Ooyala, Phabrix, Snell Advanced Media, Spectra, Tektronics, Telestream, Timecode Systems, TheBunker, Video Clarity, Wheatstone, Wohler, Wowza Show less



DigiBox Europe

• United Kingdom
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Technical Support Engineer

  • Nov 2017 - Present

  Harpenden DigiBox is the leading UK product distribution company serving the broadcast, telecommunication & multi-media markets. The company uses its wealth of broadcast experience to represent best of breed products from world-leading manufacturers. Adder, AJA Video Systems, AVID, BirdDog, Gefen, Kiloview, LMP, Loupedeck, MuxLab, SNS, Theatrixx, Wohler, Wowza



Atmos Technology Limited

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Field Engineer – 1st and 2nd line support including installs; secondarily, Technical Sales Engineer

  • Dec 2016 - Sep 2017

  Bletchley Park On-site and remote support, managing ticketing and Service Level Agreements for schools and small businesses; specifying servers, networking and cabling bundles to best suit client needs. - Maintaining and developing long-term client relationships - New build and existing installs: servers, telephony, CCTV, Smoothwall & interactive screens - Mass deployments – Windows, OSX and MDM installations from 50 to 850 devices - Identifying new potential clients - Advising clients… Show more On-site and remote support, managing ticketing and Service Level Agreements for schools and small businesses; specifying servers, networking and cabling bundles to best suit client needs. - Maintaining and developing long-term client relationships - New build and existing installs: servers, telephony, CCTV, Smoothwall & interactive screens - Mass deployments – Windows, OSX and MDM installations from 50 to 850 devices - Identifying new potential clients - Advising clients on products and services to best satisfy needs - Negotating tender and contract terms and conditions - Calculating client quotations and administering client accounts - Working on after-sales technical service and back up - Arranging and running product training and technical presentations - Managing internal account records - Meeting regular sales targets and coordinating sales projects - Supporting marketing activites at trade shows, conferences and events

• IT Network Manager at School 21

  • Jan 2016 - Dec 2016

  School 21 / Bletchley Park Based at a pioneering Year R to 13 school, supporting 150 staff and 750 students whilst training and managing 2 Junior IT Technicians. Providing helpdesk remote support and onsite visits to other clients within London and the UK. - Cisco Telephony Via Putty / Call Manager Express - Cisco Core Switch Management - Samsung CCTV - VMWare Vcenter 5.0 - Windows 7 / 10 - Windows Server 2008 / 2012 / 2016 - Office Pro Plus 2013 / 2016 - Apple macOS Sierra Server - Office… Show more Based at a pioneering Year R to 13 school, supporting 150 staff and 750 students whilst training and managing 2 Junior IT Technicians. Providing helpdesk remote support and onsite visits to other clients within London and the UK. - Cisco Telephony Via Putty / Call Manager Express - Cisco Core Switch Management - Samsung CCTV - VMWare Vcenter 5.0 - Windows 7 / 10 - Windows Server 2008 / 2012 / 2016 - Office Pro Plus 2013 / 2016 - Apple macOS Sierra Server - Office for Mac 2011 / 2016 - Apple Remote Desktop (Powerful Mac management tool) - Apple MDM (Mobile Device Management) Lightspeed - Watchguard & RM SafteyNet Firewall Management - Office 365 - Promethean board installation - SIMS / Hosted SIMS - Redstor Backup www.school21.org.uk Also supporting ELAM with various parts of their infrastructure while they were based on the School 21 site. www.elam.co.uk



ProAction Networks Ltd

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Telecoms Network Analyst & Engineer

  • Oct 2013 - Jan 2016

  Bletchley Park - 1st and 2nd line support Key international clients – regular contact & site visits - Bonhams - London/UK, Paris, San Fransisco, NYC, Sydney; e.g. single-handed install & live backup for multi-million dollar auction house launch in Hong Kong, including Chairman contact. - Benoy Architecture - London, Dubai, Hong Kong & Singapore - 39 Essex Chambers (Law) - London & Singapore - Sophos – international IT security - NYK Line - worldwide shipping - Sequel - global… Show more - 1st and 2nd line support Key international clients – regular contact & site visits - Bonhams - London/UK, Paris, San Fransisco, NYC, Sydney; e.g. single-handed install & live backup for multi-million dollar auction house launch in Hong Kong, including Chairman contact. - Benoy Architecture - London, Dubai, Hong Kong & Singapore - 39 Essex Chambers (Law) - London & Singapore - Sophos – international IT security - NYK Line - worldwide shipping - Sequel - global insurance software UK clients include - Austin Newport Group - Motorbodies / Thurlow Nunn Luton branches Main telephony systems include: - NEC Univerge SV9500 & SV8500, SV9300 & SV8300, SV9100 & SV8100 - NEC/Philips NEAX 2000 IPS - Cisco (Telnet PuTTY) - Avaya - Samsung & Siemens experience - Vidicode call recording equipment - Zeacom - Ingram Micro - SonicWALL - Ubiquiti CCTV - VOIP - DECT - Windows 7 / 8 / 8.1 / 10 - Windows server 2003 / 2012 Show less



The Cricketers Public House

• Bartender

  • Feb 2013 - Nov 2013

  Ickleford - Bartending - Stocking - Bar maintenance - Cash handling - Customer Relations



MJM Industrial

• United Kingdom
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Stock Manager

  • Aug 2013 - Oct 2013

  Bowman Jas & Sons Ltd - Stock management - Customer service



The National Museum of Computing

• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Workshop Instructor (Summerbytes)

  • Jul 2013 - Oct 2013

  Bletchley Park Educational fun for all the family, providing Bytes sized tasters of coding, robotics, augmented reality, virtual reality and much much more!



Howdens

• United Kingdom
• Wholesale Building Materials
• 700 & Above Employee

• Stock Manager

  • Apr 2012 - Apr 2013

  Letchworth - Stock management - Customer service - CAD



Osborne Sound & Lighting

• Electrician's Mate

  • Jan 2010 - Apr 2012

  - Custom lighting - AV Installations / Home cinema - IT / Networking - CCTV / Security systems - Electric showers - PAT Testing - Rewires / New installations - Cable running - Data communication - Central heating/boiler control wiring - Underflooring heating controls - Data communication cabling - Datacomms systems (cat 5e/cat6e/telephone)



Maplin

• United Kingdom
• Retail
• 200 - 300 Employee

• Shop Assistant (Work Experience)

  • Jun 2009 - Jul 2009

  Stevenage, United Kingdom - Customer service - Cash handling - Stocking - Sales - Advice