Steve Spencer, Vice President of Executive Search, CSAM®

Vice President, Executive Recruitment for Managed IT Services & Managed Print Services, CSAM® at Morisey-Dart Group
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Full professional proficiency
  • Spanish Elementary proficiency

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Donna Woody, MBA, PMP, SA, SSM

All of the recommendations Steve has received here are spot on … and more. I am forever grateful to him in assisting me to secure my current position with Kyocera. Although I had numerous recruiters contact me about other opportunities, the COVID-19 landscape postponed those follow-ups. They’d ask general questions and their calls lasted about 15 minutes. Then I didn’t hear from them again. So when Mr. Spencer first contacted me I was leery I’d hear back from him. We spent over an hour discussing the position, the company culture, and my career. Due to his wealth of industry knowledge and experiences he knew exactly what questions to focus on to ascertain I would be the perfect fit for his client. True to his word he submitted my profile to the hiring manager that day. Remarkably my first interview was scheduled within a week. During the interview process an unexpected issue occurred with a presumed trusted referral. I was stunned and feared this diversion would certainly ruin my candidacy. I marveled at Steve’s expertise in spending considerable time with me to examine the possible root cause of that review. I was especially touched by his deft management of this sensitive nature and his ability to encourage the hiring manager to overcome this

Jim St. Cin

I’ve had the pleasure of working with Steve and he sets the high bar for executive recruiting professionals. Steve is not your typical recruiter and I have engaged with many of the high profile and boutique agencies who do not even come close to the qualities of Steve. Steve is a trusted advisor for both candidate and company who represents his clients well. He knows the companies he is sourcing for, their culture and business needs. From a candidate perspective, Steve takes his time to be extremely thorough in getting to know You as a person – not just the technical aspects but the human aspect as well. You know just by talking with Steve that he has both the company and candidates’ best interests in mind to find the right fit – technically and culturally. Steve makes time for You, always available and promptly replies to inquiries, even by telephone. I cannot say enough great things about working with Steve and highly recommend him!

Larry Laissue

It has been a pleasure both professionally as well personally to have worked with Steve Spencer in my most recent career placement. Steve’s acumen regarding the corporation he was recruiting for was spot on. In my case, I had actually worked for them once in my past. His grasp of the position and the expectation surrounding the mission itself was, in my opinion, better than most could appreciate. His insight into the needs of the organization gave me a better understanding and excitement leading up to the competition for the position. I found Steve to be as willing a tutor and sounding board as needed. His attention to detail was strong, and his ability to negotiate on my behalf at a crucial moment was frankly much stronger and successful than I would have expected. The Morisey-Dart team had represented and placed me about 20 years ago where I had a very similar experience with Dave Dart. Their team is excellent as is evidenced by my recent experience with Steve Spencer, and I would whole-heartedly recommend them on either side of the leadership discussion.

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Credentials

  • CSAM
    MRI Corp
    May, 2017
    - Nov, 2024

Experience

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Vice President, Executive Recruitment for Managed IT Services & Managed Print Services, CSAM®
      • Sep 2010 - Present

      Unique specialization in the identification, recruitment, qualification, presentation and placement of Impact Players, especially those that can transform traditional business models into profitable recurring revenue organizations. Primarily focused on evolving organizations in Imaging, IT Solution Providers and their Managed Services businesses (MSP's, MPS). Particular emphasis at the Executive and Leadership level. **** CSAM®Certified **** CSAM® Designation: MRINetwork established the Certified Senior Account Manager(CSAM®) Certification Program in 1985 to highlight the achievements of its standout executive recruiters. Those who hold the CSAM® designation are recognized leaders at MRINetwork, and are ranked consistently at the top of their profession. A CSAM® is committed to demonstrating the highest ethical standards, to pursuing continuous professional development, and to delivering quality customer service. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Consultant, Business Development
      • Jun 2008 - Sep 2010

      Integron is a Reverse Logistics and asset management company focused on digital assets and lifecycle management down to the Field Replaceble Unit (FRU) level. We also developed SaaS software to assist in end-of lease management for digital assets financed by leasing companies. Integron is a Reverse Logistics and asset management company focused on digital assets and lifecycle management down to the Field Replaceble Unit (FRU) level. We also developed SaaS software to assist in end-of lease management for digital assets financed by leasing companies.

  • Gyricon, LLC
    • Ann Arbor and Rochester NY Area
    • Director, Channel Development
      • Jan 2004 - Apr 2007

      Gyricon was a wholly owned subsidiary of Xerox Corporation, focused on leveraging Intellectual Property assets developed out of the vaunted Palo Alto Research Corporation (Xerox PARC), Our venture focused on the development and launch of SmartPaper (TM) in the form of digital wireless signage. After three years of work and a product suite well-received in the marketplace, our 80-person team was unable to reduce manufacturing costs to competitive levels without significant investment that Xerox opted not to make based on other priorities. It was shuttered in 2007. Great start-up experience. Show less

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • General Manager
      • Feb 2000 - Dec 2003

      Recruited into Global Services Division to lead the Field Go-To-Market relationship and revenue generation for a fledgling Xerox Business Partner Program. Started with a handful of poorly managed partners yielding $2M year in measurable revenue. Replaced 100% of Business Development Managers and hired motivated, relationship focused hunters. Managed the new team to remarkable success. In three years we had 80 active Business Partners and were able to achieve $100M in incremental revenue with a team of 30 people. Conducted joint goal planning, identified action plans, and then executed against those plans. We held ourselves and our Partners accountable with face-to-face QBR's. Partners loved it! It's incredible what you can achieve when you are not worried about who gets the credit! Show less

    • Area Director, Office Channels Group
      • Feb 1998 - Jan 2000

      Promoted to the Xerox Channels group to grow the brand-new Xerox Channels Group Business in the NYC Tri-State Area. Hired experienced outside Channels talent to work with Corporate Resellers, VAR's and small distributors in the Greater NYC area. Became the top producing Area in the country in terms of Revenue and % of Plan.

    • Business Division Unit Manager
      • Jan 1995 - Jan 1998

      Hired into Xerox Engineering Systems to transform a legacy sales force of about 150 reps from an analog light-lens entity into a digitally savvy, wide format CAD direct printing and plotting sales organization.Partnered with HR to identify low performers, assessed skill requirements and current capabilities, developed training countermeasures and provided post-training testing to ensure success. Grew revenue 20% after several years of declining revenue in the Division.

    • United States
    • Software Development
    • 700 & Above Employee
    • Key Account Executive
      • Aug 1992 - Jan 1995

      Sold turnkey Unix hardware and dealership management software to new vehicle dealers in the upstate NY area. This market had been undercovered by ADP and was largely sewn up by the competition. After struggling for a year trying to get Auto Dealers to talk about their computer systems, I realized they would much rather talk about money. I changed my whole approach to a department by department financial benefit analysis and immediately began to make sales. Grew ADP's marketshare double digits in my remaining tenure. Show less

    • Netherlands
    • Telecommunications
    • 700 & Above Employee
    • National Account Manager
      • Jun 1988 - Aug 1992

      Promoted again and transferred back to Syracuse to manage one of Wang's top 50 Global Accounts. Closed an additional $22M upgrade to their international offices to leverage Wang's new communications capability, essentially using the IBM mainframe and network as a switch. Acted as both the evangelist and the technical lead. The result was highly successful.

    • Northeast Region Network Consultant
      • Aug 1983 - May 1988

      Hired right out of Graduate School, since I had experience working with IBM mainframes and integrating disparate computer communications systems. Utilized in pre-sales consulting efforts on wide area and local area networks. Quicky became the SME on all of the largest deals Wang worked. Promoted multiple times and relocated to HQ in Lowell to assist R&D and Corporate on their most sophisticated multivendor communication launches, especially on application interfaces in e-mail systems like IBM/DISOSS, PROFS, and Wang Office. Show less

Education

  • Syracuse University - Martin J. Whitman School of Management
    MBA, MIS
    1979 - 1983
  • Le Moyne College
    B.S., Business Administration
    1975 - 1979

Community

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