Experience

LinkNet

• IT Services and IT Consulting
• 200 - 300 Employee

• Help Desk Confirmation and Account Receivable

  • Oct 2021 - Present

  In part of Sales dan Marketing Division, my responsibility is making phone calls in order to confirm to customer’s data validation, making phone calls to confirm and collect customer’s first payment, and making Excell’s Pivot Table reports for each region. In part of Sales dan Marketing Division, my responsibility is making phone calls in order to confirm to customer’s data validation, making phone calls to confirm and collect customer’s first payment, and making Excell’s Pivot Table reports for each region.



Macromill South East Asia Indonesia

• Indonesia
• Market Research
• 1 - 100 Employee

• Freelance Translator and Research Assistant

  • Oct 2017 - Oct 2021

  As Part-time Freelance Translator, I transcribe audio surveys and translate it from Indonesian into English and vice versa. As Part-time Freelance Research Assistant, I do surveys to respondents about certain products in order to know the market need of the products by interviewing them asking them questions related to products or services, and collecting the results of the surveys. As Part-time Freelance Translator, I transcribe audio surveys and translate it from Indonesian into English and vice versa. As Part-time Freelance Research Assistant, I do surveys to respondents about certain products in order to know the market need of the products by interviewing them asking them questions related to products or services, and collecting the results of the surveys.



LinkNet

• IT Services and IT Consulting
• 200 - 300 Employee

• Inbound Customer Service Representative

  • Apr 2019 - Apr 2021

  Handling inbound calls, answering customer's questions, and giving solution about customer’s needs effectively, efficiently, and multitasking; retain customers by selling and offering upgraded products & services to customers. Handling inbound calls, answering customer's questions, and giving solution about customer’s needs effectively, efficiently, and multitasking; retain customers by selling and offering upgraded products & services to customers.



DANA Indonesia

• IT Services and IT Consulting
• 700 & Above Employee

• Freelance

  • Nov 2018 - Feb 2019

  I am responsible to sort data in form of pictures of cars, motorcycles by separating them into correct, incorrect, and corrupted pictures for DANA Indonesia project with Secure Parking and Center Parking. I am responsible to sort data in form of pictures of cars, motorcycles by separating them into correct, incorrect, and corrupted pictures for DANA Indonesia project with Secure Parking and Center Parking.