Adeola Odu, Assoc. CIPD
Deputy HR Manager at X3M Ideas- Claim this Profile
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Bio
Credentials
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Associate Member (In view)
CIPD
Experience
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X3M Ideas
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Nigeria
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Advertising Services
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1 - 100 Employee
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Deputy HR Manager
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Jan 2020 - Present
X3M Ideas Limited is a renowned marketing communications agency with business operations in countries across Africa. The agency is also a recipient of several local and international creativity awards, such as the Loeries, African Cristal, LAIF, Pitchers and Lisbon Awards.My core responsibilities include:• Improved talent acquisition efforts by developing a database of active and passive prospects; this reduced the time to hire by 50%.• Designed the company’s trainee program which led to the acquisition of 15 emerging talents for 3 departments.• Maintained a high-performing workforce that aided the organisation's 2-time number one ranking and 3-times top 3 rankings for advertising agencies in Nigeria in the past five years.• Fostered relationships with the Management team and line managers to identify workforce needs, evaluate performance and provide recommendations to drive productivity for 250+ employees• Coordinated employee relations processes; conducted investigations, facilitated disciplinary procedures and grievance hearings in areas such as capability, absence management and flexible working challenges.• Improved prospects of career progression by mapping out and implementing a succession plan within the organisation, which identified introverted talents and resulted in a 20% boost in employee job satisfaction.• Maximised the company’s salary review budget by leveraging data on industry pay trends to redesign the compensation structure which resulted in a 25% salary increase as opposed to the initial 10% raise planned.• Supervised a team of 3 HR Assistants, with 2 of them getting promoted less than a year after their confirmation.• Designed the emergency remote work plan including policies and guidelines to ensure zero downtime during the COVID-19 pandemic. Show less
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Human Resources (HR) Generalist
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Jan 2019 - Dec 2019
• Achieved 20% annual cost savings in talent acquisition through employee referrals and finding budding talents on various job boards and social media channels, including LinkedIn, Behance, Ads of the World etc.• Collaborated with line managers to develop job profiles across the board that capture job requirements and person specifications for 25+ roles in 4 business units.• Conducted assessments and managed job interviews in collaboration with team leads/departmental heads for 40+ candidates.• Reduced employee turnover by 20% through reward and recognition programmes and job enrichment initiatives which fostered a high-performing workforce.• Revamped the organization’s performance evaluation scorecard to highlight role-specific KPIs that ensured fair performance assessment; this resulted in a 30% increase in employee satisfaction.• Advised line managers on employee relations matters such as probation, performance improvement plans and health and well-being.• Collaborated with line managers and the Finance team on budgeting and forecasting for periodic workforce and succession planning.• Successfully managed recruitment campaigns for 30+ roles in response to business expansion across Africa's Western and Southern regions.• Deployed the company's Human Resource Management System (HRMS), which simplified most HR-related processes for staff and minimised time spent on HR transactional activities by 40%.• Initiated and completed the review of the organisation’s 5-year-old employee handbook to ensure key employment terms, conditions and policies are in line with current legislation and realities of the business. Show less
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Human Resources Assistant
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Oct 2016 - Dec 2018
• Leveraged expertise in various recruitment channels and creative approaches to hiring best-fit candidates for open positions within the organisation.• Responsible for talent development initiatives, including employee skills assessment, knowledge-sharing activities, and training plans implementation for 250+ employees.• Promoted employer branding by championing X3M Ideas’ distinct employee value proposition and career progression opportunities to prospective hires.• Maintained employee records on the HRIS to reflect up-to-date employee information, including new hires, annual promotions, intra-transfers, and contract reviews; ensured changes were reflected and completed in less than 24 hours.• Utilised a customer-centric approach in supporting employees for various HR-related issues such as leaves, benefits, policies, processes and initiatives, while maintaining employment legislation compliance.• Administered routine engagement activities, including company-wide surveys and social events. Show less
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Concept Nova
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Nigeria
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IT Services and IT Consulting
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1 - 100 Employee
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Client Services Officer
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Feb 2015 - Mar 2016
Concept Nova is a technology-driven company providing smart, cost-saving solutions for Asset Management, Theft Prevention, and Remote Monitoring. My responsibilities included: • Acted as key contact for all inquiries and issue resolutions, ensuring turnaround time was reduced by 30%. • Provided detailed reports on product campaign performance; analysed feedback for trends, observations and recommendations to aid strategic managerial decisions. • Onboarded 10 new brokers over three months, exceeded personal KPIs and contributed 15% towards the annual revenue target. Show less
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Startup Partners Africa
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Technology, Information and Internet
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1 - 100 Employee
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Lead Representative, Customer Service
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Nov 2012 - Dec 2014
Startup Partners Africa was the parent company for the e-commerce luxury goods retailers, Glamour NG and Sunglasses NG. Glamour retailed luxury skincare and makeup while Sunglasses retailed eyewear and offered bespoke eye prescription services. These companies were one of the foremost online retailers for luxury brands like Bond No 9, Tom Ford, Yves Saint Laurent, Marc Jacobs, Prada, Burberry, Dolce & Gabbana, Gucci, Rayban and Persol amongst others in Nigeria. My role entailed: • Managed daily operations from customer inquiries to managing inventory for a seamless workflow. • Cultivated customer loyalty through exceptional and personalised service, promoting repeat orders and exceeding monthly sales targets by an average of 20%. • Promoted upon confirmation due to customers' commendation and job performance. Show less
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Education
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2021 - 2022
Aston Business School
Master of Science - MS, Human Resources Management (CIPD Level 7) -
2005 - 2010
Olabisi Onabanjo University(O.O.U)
Bachelor of Science (BS), Computer Science
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