2022 Fellow

• Jun 2022 - Present

Senior Talent Acquisition Specialist

• Jan 2022 - Present

• Facilitate the selection process including filtering resumes, conducting pre-screenings, coordinating assessments, and scheduling and participating in interviews for assigned roles• Build and grow a pipeline of promising candidates and identify new sourcing channels• Build deep subject matter expertise in your set of requisitions to better forecast and influence hiring plans and decisions• Maintain professional relationships with business leaders, academic institutions, and other recruitment sources for existing and future mandates• Coordinate, schedule, and participate in events to source qualified candidates including school career fairs or other recruitment events • Work with Talent Acquisition (TA) Coordinator to ensure completion of all new hire paperwork for personnel files • Actively coordinate and participate in the onboarding process for new hires and suggest improvements to the process as identified• Stay up-to-date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc.Skills Utilized in role:• Analytical and critical thinking• Written and oral English communication• Time management including work planning, prioritization, and organization• Ability to handle multiple priorities or tasks• Self-starter and quick learner• Detail-oriented• Active listener• Ability to collaborate and work autonomously• Flexible and adaptable Show less

Talent Acquisition Specialist

• Jul 2021 - Jan 2022

Co-Founder/COO

• Jul 2021 - Present

Closing Specialist

• Aug 2020 - Jul 2021

• Ensure all incoming emails and communications are answered within established timelines• Ensure all documentation sent outside the office is protected and sent to appropriate parties• Ensure all documentation is accurate• Communicate appropriately and timely with all parties to ensure a quality closing experience • Ensure all incoming emails and communications are answered within established timelines• Ensure all documentation sent outside the office is protected and sent to appropriate parties• Ensure all documentation is accurate• Communicate appropriately and timely with all parties to ensure a quality closing experience

Senior Recruiter

• Sep 2018 - Jun 2021

• Design and implement overall recruiting strategy• Develop and update job descriptions and job specifications• Perform job and task analysis to document job requirements and objectives• Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc. • Source and recruit candidates by using databases, social media etc. • Screen candidates resumes and job applications• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule• Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes• Onboard new employees in order to become fully integrated• Monitor and apply HR recruiting best practices• Provide analytical and well documented recruiting reports to the rest of the team• Act as a point of contact and build influential candidate relationships during the selection process Show less

Client Relationship Manager

• Oct 2018 - Sep 2020

• Audits work for accuracy, makes necessary corrections to ensure thoroughness• Manages and assigns daily incoming cases• Completes daily reminders to case reviewers to ensure timely completion of cases • Makes calls as need to ensure work product is as expected including scheduling as required• Follows up by phone to ensure customer/patient/client satisfaction.• Helps investigate client's problems and finds solutions.• Monitors all systems and reports to ensure all files are being processed timely.• Act as first point of contact for team members when attempting to resolve and triage issues.• Assists in IT testing and development as needed• Manages reporting needs as assigned.• Develops and refines process efficiencies• Completes QA review of each case upon the report submission by the reviewer prior to the case being submitted for closure• Maintains due list and follows up with reviewers who have past due cases Show less

Medical Disability Examiner

• Jul 2016 - Sep 2018

• Researches, develops, compiles, analyzes, and renders independent decisions relative to Social Security Disability Insurance, Supplemental Security Income and/or Medically Needy disability claims filed in the State of Florida.• Electronic Case Management is conducted utilizing multiple computer screens and typed case notes.• Inputs appropriate transactional processes in cases from beginning to closure, reviewing computer generated alerts to ensure timely processing• Maintains records and other reading materials related to services or benefits.• Plans, organizes and coordinates work assignments• Utilizes effective verbal communication skills and telephone techniques to develop and/or establish necessary factual medical and vocational documentation• Evaluates a variety of documents to determine their evidentiary sufficiency for decision-making purposes.• Evaluates data for accuracy and completion.• Authorizes purchase of specialized medical or psychological diagnostic services, when appropriate, for the purpose of documenting the severity of impairment.• Secures medical evidence of record needed to document the presence of "disabling" or "not disabling" impairments.• Identifies errors or problems and takes appropriate action.• Conducts fact -finding research.• Renders a formal decision of disability based on evidentiary requirements of Social Security law rules and regulations.• Understands and applies rules, regulations, policies and procedures relating to services and benefits Show less

Insurance Coordinator

• Jun 2015 - Jul 2016

Verifies patient insurance benefits and inputs benefits into the electronic record system• Collects and processes payments from patients• Presents treatment plans to patients with the financial breakdown of needed treatment• Completes and maintains daily check and cash deposits• Processes bulk and individual insurance payments and post to patient accounts• Reviews outstanding AR reports and submits patient bills for printing and mailing • Completes patient referrals to specialists outside of the practice for fax, email, or mail• Inputs outside referrals from other providers into patient profiles• Assists patients with questions and concerns regards their financial account as well as their dental treatment planning• Answers phone calls related to all billing, insurance and account questions• Lowered the overall AR under the goal limits within 6 months of employment with the practice• Transcribed doctors medical notes during patient exams and procedures Show less

Insurance Coordinator

• Jul 2014 - Jun 2015

• Verifies patient insurance benefits and inputs benefits into the electronic record system• Collects and processes payments from patients• Presents treatment plans to patients with the financial breakdown of needed treatment• Completes and maintains daily check and cash deposits• Processes bulk and individual insurance payments and post to patient accounts• Reviews outstanding AR reports and submits patient bills for printing and mailing• Completes patient referrals to specialists outside of the practice for fax, email, or mail• Inputs outside referrals from other providers into patient profiles• Assists patients with questions and concerns regards their financial account as well as their dental treatment planning• Answers phone calls related to all billing, insurance and account questions• Lowered the overall AR under the goal limits within 6 months of employment with the practice• Follows up on unpaid insurance claims with various insurance companies• Submits required paperwork and documentation for the provider to obtain in network status with insurance companies• Significantly reduced the overall practice AR during my tenure• Created a new practice SOP for insurance claim submission• Trains staff on claim submission procedures and protocol• Transcribed doctors medical notes during patient exams and procedures Show less

Dental Customer Service Representative

• Apr 2013 - Jul 2014

• Provides quality customer service to clients, plan sponsors, and department staff• Efficiently handles customer's written and verbal communication for the Jacksonville Service Center• Maintains a positive demeanor in interactions with both internal and external customers and constituents• Educates customers on their insurance benefits and policies• Selected as primary plan sponsor contact for several National Accounts• Handles Group Health inquires and complaints efficiently and effectively• Explains policy decisions and resolves problems on a timely basis • Develops and maintains both internal and external customer relationships• Transcribed doctors medical notes during patient exams and procedures Show less

Transportation Security Officer

• Jul 2011 - Apr 2013

• Inspects carry-on items, using x-ray viewing equipment, to determine whether items contain objectsthat warrant further investigation• Searches carry-on or checked baggage by hand when it is suspected to contain prohibited items suchas weapons• Views images of checked bags and cargo, using remote screening equipment, and alert baggagescreeners or handlers to any possible problems• Checks passengers' tickets to ensure that they are valid, and to determine whether passengers havedesignations that require special handling, such as providing photo identification.• Tests baggage for any explosive materials, using equipment such as explosive detection machinesor chemical swab systems• Performs pat-down searches of passengers who have triggered machine alarms, who are unable topass through metal detectors, or who have been randomly identified for such searches.• Notifies supervisors or other appropriate personnel when security breaches occur• Sends checked baggage through automated screening machines, and set bags aside for searching orrescreening as indicated by equipment• Locates suspicious bags pictured in printouts sent from remote monitoring areas, and set these bags aside for inspection• Inspects checked baggage for signs of tampering• Provides directions and respond to passenger inquiries• Acts as Lead Transportation Security Officer (LTSO), responsible for leading at least two full performance level lanes as well as assisting trainees and apprentice level Transportation Security Officers(TSOs)• Identifies, distributes, and balances workloads and tasks among employees in accordance with established work flow and skill level. Show less