Jayson Rackerby

System Analyst at Charlie's Produce
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

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Kelli Henderson

Jayson is technically savvy and creative. He always thinks outside of the box and is an asset to any organization. He's loyal, trustworty and most importantly - highly competent. Jayson has brain cells to burn and what he does not know - he will learn about it quickly and soon be the go to guy on that "thing". In short, Jayson Rackerby Rocks and if I had an open position that he could fill and I could afford him, he would be the new Techy Dog at ZippyDogs.com.

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Experience

    • United States
    • Wholesale
    • 1 - 100 Employee
    • System Analyst
      • May 2021 - Present

      Oversee day to day administration and application support. New system installation, integration, migration and change management. Subject matter expert, technical advisor, project planning and implementation resource for business teams. Oversee day to day administration and application support. New system installation, integration, migration and change management. Subject matter expert, technical advisor, project planning and implementation resource for business teams.

    • United States
    • Newspaper Publishing
    • 500 - 600 Employee
    • Premedia Technology Analyst
      • May 2018 - Jan 2021

      Role combined enterprise production system support with on-going system and process improvement to identify opportunities to minimize production risks and expenses. Role combined enterprise production system support with on-going system and process improvement to identify opportunities to minimize production risks and expenses.

    • United States
    • Newspaper Publishing
    • 700 & Above Employee
    • Senior Business Systems Analyst, Business Systems Operations
      • Jun 2015 - May 2018

      Part of an Agile development team delivering front end and ETL solutions for Salesforce, Zuora and proprietary CMS systems for Advertising, Circulation and Newsroom processes while also providing 24/7 legacy production application support.

    • Lead Applications Analyst, Business Production Support
      • Jul 2007 - Jun 2015

      Served as an advocate for Operations and Advertising in projects requiring IT resources and expertise. Created and maintained documentation of workflow, network, server and data interfaces to allow non-IT stakeholders and change agents to understand technology scope and dependencies. Continued with service support agreement management and application support for production systems.

    • Lead Project Analyst, Operations I.T.
      • Feb 2003 - Jul 2007

      Vendor management, documented system architecture and workflow processes to identify points of redundancy or potential failure, project management to replace advertising CMS and pagination systems. Continued 24/7 application support for production systems.

    • Lead Analyst, Operations User Support Group
      • Feb 1998 - Feb 2003

      Lead of team tasked with 24/7 application support for mission critical production system, user training and competency assurance.

    • Technical Resources Coordinator
      • Jul 1997 - Feb 1998

      Responsible for day to day hardware/software/workflow support, user training and process documentation and general morale boosting of newspaper display ad building department.

Education

  • San Francisco State University
    Bachelor of Arts (BA), History
    1987 - 1991

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