Experience

Airforce Turbine Service (ATS)

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Vice President Of Business Development- Europe/Middle East/Africa

  • Jun 2020 - Present

• Vice President Of Global Business Development

  • Jul 2010 - Present

  Airforce Turbine Service provides engine sales/leasing, maintenance, repair, and overhaul service for Pratt and Whitney PT6A turbine aircraft engines. As the VP of Global Sales/Business Development I bring years of experience as not only a successful individual contributor, sales enablement leader, coach and mentor but also years of experience in the development and delivery of impactful sales enablement and leadership training. In my current role I am responsible for expanding our Global footprint, opening new markets and segments, identifying and driving sales strategy, analyzing market trends and competitors, recruiting, training and managing regional sales teams, negotiating and closing sales and service agreements and contracts. I have also been instrumental in identifying and aligning with strategic partners in the industry who offer synergies in support of the PT6A community. There is a constant awareness of the importance of driving profitability while maintaining competitiveness and delivering an exception level of service and support. At ATS our primary focus is on supporting those who operate mission-critical fleets of PT6A-powered aircraft globally. Serving operators with the highest level of support, quality and availability is our mission. We strive to be a partner...not a vendor.



Dell

• IT Services and IT Consulting
• 1 - 100 Employee

• Global Learning and Development Senior Manager III

  • Dec 2006 - May 2010

  Led delivery teams in North America and Latin America responsible for creating and implementing distance-learning, e-learning, and instructor led solutions for Dell's Consumer Retail sales enablement organization. Established Dell's Global Learning Model and E-Learning Strategy for Dell's Consumer Retail Business.Created, implemented, and sustained 5 programs to support internal and external partner training on Dell and Dell products for Retail.Developed self-funding model by leveraging key partner relationships that raised over 1 million in annual budget.Accountable for managing regional an $8.4 million annual budget. Designed a sustainable and scalable Retail Learning Program from the ground up and created multiple delivery options to support Dell's Retail partners in Asia, Europe, Latin America, and Middle East. Conducted learning needs analysis with internal Dell organizations and external companies such as Best Buy, Staples, and Walmart.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Regional Sales and Leadership Training Sr. Manager

  • Aug 2003 - Aug 2005

  Led a remote training team responsible for all on-boarding and sales training for retail and B2B sales channels supporting approximately 15,000 end users in a 10-state region.Extensive coaching and development of team of 14 sr. trainers.Conducted needs analysis with senior business leaders to identify and address performance gaps.Lead role in enterprise-wide integration project with Cingular Wireless and ATT mergerBuilt and sustained very strong client relationships with regional Vice Presidents as key stakeholders.Managed external vendor and contractor relationships.



T-Mobile Wireless

• United States
• Retail

• Sales and Customer Care Training Sr. Manager

  • Aug 2001 - Aug 2003

  Responsible for launching and ramping T-Mobile's largest customer care call center.Led team responsible for delivering all new hire, leadership and developmental training. Responsible for the reviewing and editing of all training material for the care division prior to distribution.Worked with call center operations team for scripting, data, service, and quality initiatives.Responsible for measurement, analysis and reporting for all training programs. Participated in headcount and training forecasting for site and region.Recruited away from T-Mobile to Cingular Wireless in 2003



Dell Computers

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Small and Medium Business Sales/Sales Trainer/Sales Coach

  • Aug 1999 - Apr 2001

  I started at Dell as a Consumer Sales Representative as many do. I was a very high-performer and moved rapidly into the SMB Sales Segment where I also excelled. I was offered an opportunity to assist the Learning and Development Dept. by filling in as a New Hire Sales Trainer. It was recognized that I had a gift for delivering training, coaching and mentoring and when the performance of my New Hires was significantly better than those trained by others I was offered a role within the L and D Dept. as a Sales Trainer and Coach. In that role I was responsible for delivering new hire training, performance analysis and coaching to Consumer Sales Agents.Trained over 2,000 new hires in a 3 year period.Utilized multiple delivery methods including: Leader Led, E-Learning, and Blended Learning. Worked with Sales Managers to create development plan for new agents. Presented status updates to Sales Management on progress of training class.Left position due to workforce reductions related to 9/11 but was hired back immediately as a Contractor Trainer to deliver Sales and Leadership training to the Enterprise Account Executives.