Veronica Palomo
White Water Raft Guide at Smoky Mountain Outdoors- Claim this Profile
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Bio
Experience
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Smoky Mountain Outdoors
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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White Water Raft Guide
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Apr 2023 - Jul 2023
Hartford, Tennessee
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Texas A&M University
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United States
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Higher Education
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700 & Above Employee
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Graduate Hall Director
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Jul 2021 - May 2023
Department of Residence Life, Office of Student Life - Oversees and maintains a building of over 200 residents and supervises, hires, and trains 4 Resident Assistants - Serves as primary advisor for Community Council Student Organization - Coordinates facility management, check in/out, room changes, hall budget, work orders, key reports - Assists with hall conduct cases and other administrative duties - Served on the RA and GHD Recruitment and Selection department committee
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Administrative Coordinator
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Jan 2020 - Jul 2021
College Station, Texas, United States New Student & Family Programs, Office of Student Life - Supervised, hired, trained, and assigned tasks to 3-6 student workers - Provided administrative support to Director of New Student & Family Programs, including managing daily operation of the department, coordinating yearly budget & ledger accounts, providing logistical support for planning and implementing events (New Student Conference, Howdy Week, and Family Weekend) - Collaborated and served as departmental liaison with… Show more New Student & Family Programs, Office of Student Life - Supervised, hired, trained, and assigned tasks to 3-6 student workers - Provided administrative support to Director of New Student & Family Programs, including managing daily operation of the department, coordinating yearly budget & ledger accounts, providing logistical support for planning and implementing events (New Student Conference, Howdy Week, and Family Weekend) - Collaborated and served as departmental liaison with various offices on campus - Oversaw and maintained office email accounts, incoming calls, and filing systems - Served on Department Unity Committee (DUC)
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Academic Advisor I
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Oct 2018 - Jan 2020
College Station, Texas The Bush School of Government and Public Service, Office of Extended Education - Recruited and advised graduate students concerning career goals and academic requirements via phone, chat, email, and face-to-face interaction - Provided administrative and student support in admissions, registration, drop and withdrawal, completion, and financial aid - Assisted in student events, including completion and graduation ceremonies, residency weeks, virtual information sessions
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TAMU ChallengeWorks
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United States
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Recreational Facilities
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1 - 100 Employee
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ChallengeWorks Graduate Intern
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Aug 2022 - Dec 2022
College Station, Texas, United States - Facilitated a 2-hour low ropes program - Co-Facilitated high and low ropes programs - Instructed participants and served on the belay system - Created a marketing plan for the department - Assisted and shadowed the Program Director and facilitators with program execution, finances, and marketing
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LeadAbroad
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United States
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Higher Education
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1 - 100 Employee
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Teaching Assistant
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Jun 2022 - Jul 2022
Greece - Assisted with classroom facilitation, management, and discussions - Held weekly office hours and provided grading/constructive feedback for assignments - Participated in an on-call crisis management and response team
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James Madison University
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United States
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Higher Education
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700 & Above Employee
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URec Intern
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May 2022 - Jun 2022
Harrisonburg, Virginia, United States - Contributed to assessment projects and rubric design for URec programs - Benchmarked outdoor facilities project for strategic planning and improvement - Participated in on-call supervisor on duty rotation and URec summer programs
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The Culinary Institute of America
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United States
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Higher Education
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700 & Above Employee
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Student Services and Continuing Education Specialist
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Feb 2018 - Jun 2018
San Antonio, Texas - Assisted with student accounts & served as liaison between other departments - Responsible for preforming student activities such as orientation, graduation, tours, and special events - Problem solved and responded to operational and student issues - Created publications and announcements, maintained retail and student supplies (including ordering and maintaining cash terminal), also served as receptionist
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Texas Tech University
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United States
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Higher Education
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700 & Above Employee
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Student Library Assistant
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Mar 2017 - Oct 2017
Digital Scholarship Lab, University Libraries - Assisted the Digital Scholarship Librarian with properly categorizing digital works - Ensured documents were scanned and imaged correctly - Kept log and maintained the organization of archived records
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Student Telecounselor
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Aug 2014 - Mar 2017
Office of Undergraduate Admissions - Recruited and guided prospective and admitted students through Texas Tech's admissions process - Promoted, informed, and registered students for upcoming events - Strengthened verbal and written communication skills
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Lead Student Telecounselor
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Apr 2015 - Aug 2016
Office of Undergraduate Admissions - Supervised up to 16 student telecounselors - Assisted in clerical work, incoming calls and emails, and aided in hiring and training new employees - Distributed calls daily and created email templates, call scripts, and training templates - Assisted in departmental and campus events
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Orientation Leader
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Jun 2013 - Aug 2013
Office of Transition & Engagement - Served as a positive representative of the university - Welcomed new students, their parents, and family members to Texas Tech - Led small group discussions and assisted students with class scheduling and the registration process - Served as a peer mentor to new students and developed professional and leadership skills
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Education
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Texas A&M University
Master of Science - MS, Educational Administration- Student Affairs Administration in Higher Education -
Abilene Christian University
Certificate, Conflict Management and Resolution -
Texas Tech University
Bachelor of Arts (B.A.), English Language and Literature