Experience

Sports Direct

• Spectator Sports
• 500 - 600 Employee

• Senior Supervisor

  • May 2014 - Present

• Sales Advisor

  • 2010 - May 2014

  • Report to Sr. Manager • Handle sales transactions, to incl. daily cashier transactions and end-of-day cash up, and supervise/mentor a team of 2-4 junior staff• Handle customer queries about product availability/pricing • Up-sell/cross-sell products as appropriate• Responsible for specific sections on a rota basis• Involved in maintaining stock levels/inventory records• Perform cash up at the end of the day• Train new starters on handling customer queries/pricing/product returns Show less



Top Girl / Boots

• Leicester, UK

• Customer Service Advisor / Sales Advisor

  • 2007 - 2008

  • Held a number of contractual roles at Top Girl (11/2007-12/2008) at Boots (12/2008) • Reported to Line Manager • Provided exemplary customer service, to incl. advising customers on cosmetic needs, handling cash transactions at the register and cashing up at the end of the day • Involved in maintaining visual merchandising/stock levels/inventory records • Held a number of contractual roles at Top Girl (11/2007-12/2008) at Boots (12/2008) • Reported to Line Manager • Provided exemplary customer service, to incl. advising customers on cosmetic needs, handling cash transactions at the register and cashing up at the end of the day • Involved in maintaining visual merchandising/stock levels/inventory records