Experience

Binbox, Inc

• United States
• Consumer Services
• 1 - 100 Employee

• Florida Operations Manager

  • May 2023 - Present

  Plan and execute the day-to-day operational strategy for event operations in multiple venues across an assigned market. Participate in hiring and scheduling shifts for the required event staff headcount at each of the venues based on event requirements. Manage and direct staff and hourly workforce – uphold roles and responsibilities, set expectations, establish performance goals, and manage overall performance. Plan and execute the day-to-day operational strategy for event operations in multiple venues across an assigned market. Participate in hiring and scheduling shifts for the required event staff headcount at each of the venues based on event requirements. Manage and direct staff and hourly workforce – uphold roles and responsibilities, set expectations, establish performance goals, and manage overall performance.



Extra Space Storage

• United States
• Real Estate
• 700 & Above Employee

• Assistant Manager

  • May 2023 - May 2023



City of Miami

• United States
• Government Administration
• 700 & Above Employee

• Fitness Center Specialist

  • Feb 2022 - Jan 2023

  Responsible for the operation and maintenance of athletic and exercise equipment. Engaged with employees on the fitness floor to promote health, wellness, and safety. Acted as a liaison with vendors and maintenance supervisor to order, repair or replace malfunctioning equipment. Educated individuals on the importance of good nutrition and its role in health and performance. Designed training programs that challenged individuals' endurance, stamina, strength, and power for better performance Responsible for the operation and maintenance of athletic and exercise equipment. Engaged with employees on the fitness floor to promote health, wellness, and safety. Acted as a liaison with vendors and maintenance supervisor to order, repair or replace malfunctioning equipment. Educated individuals on the importance of good nutrition and its role in health and performance. Designed training programs that challenged individuals' endurance, stamina, strength, and power for better performance



Curative

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Regional Operations Manager (South East FL)

  • Jan 2022 - Dec 2022

  Managed the operations of 10-15 mobile COVID-19 testing sites totaling 70-80 employees. Tracked key data points of each site to provide performance insight during weekly meetings with other executives. Worked with national training manager and mobile field ops leads to assess, train, and coach resources and tactics that helped the testing teams better meet goals and objectives. Collaborated with internal departments to provide feedback and updates on weekly/monthly projects. Reviewed and… Show more Managed the operations of 10-15 mobile COVID-19 testing sites totaling 70-80 employees. Tracked key data points of each site to provide performance insight during weekly meetings with other executives. Worked with national training manager and mobile field ops leads to assess, train, and coach resources and tactics that helped the testing teams better meet goals and objectives. Collaborated with internal departments to provide feedback and updates on weekly/monthly projects. Reviewed and reported weekly inventory supplies to ensure accountability. Partnered with human resources to recruit/staff team to assist with comprehensive on-boarding and training strategies that drove team effectiveness. Acted as the point of contact for community partners to troubleshoot any onsite issues.

• Site Manager

  • Apr 2021 - Dec 2021

  Managed the operations and staff of several testing & vaccine sites consisting of 5 - 15 employees. Provided ad hoc training to new hires on how to use patient registration software and how to properly instruct patients to perform a self-administered oral or nasal swab test. Disseminated and verified all updated policies and procedures adhered to by all employees. Transported vaccines from the Dept. of Health to sites across South FL with a company vehicle. Monitored vaccine temperatures and… Show more Managed the operations and staff of several testing & vaccine sites consisting of 5 - 15 employees. Provided ad hoc training to new hires on how to use patient registration software and how to properly instruct patients to perform a self-administered oral or nasal swab test. Disseminated and verified all updated policies and procedures adhered to by all employees. Transported vaccines from the Dept. of Health to sites across South FL with a company vehicle. Monitored vaccine temperatures and reported any temperature excursions to ensure vaccine vials remained within compliance. Managed the bi-weekly scheduling for all site specialists who assisted the clinical staff as well as reviewed or adjusted all hours worked to ensure proper compensation.

• Site Specialist

  • Dec 2020 - Apr 2021

  Performed daily setup and breakdown of the testing site in order to conduct business. Participated in ongoing training and continued education programs as necessary to comply with HIPAA regulations. Complied with all designated safety policies in the work area to prevent exposure or spreading of COVID-19. Checked in patients for their appointments and verified personal information while maintaining patient confidentiality. Provided proper instructions to patients on how to properly… Show more Performed daily setup and breakdown of the testing site in order to conduct business. Participated in ongoing training and continued education programs as necessary to comply with HIPAA regulations. Complied with all designated safety policies in the work area to prevent exposure or spreading of COVID-19. Checked in patients for their appointments and verified personal information while maintaining patient confidentiality. Provided proper instructions to patients on how to properly self-administer an oral or nasal COVID-19 PCR exam. Hired as an Independent contractor through Yoh, A Day & Zimmermann Company for Curative Inc.



RUSH 365 Training, LLC.

• Miami Springs, Florida, United States

• Business Operations Manager

  • Jan 2013 - Oct 2018

  Oversaw the daily operations (staff-client interactions, cleanliness of the environment, time management of sessions) of the fitness studio, membership, and finances. Conducted interviews for potential employees and trained hired staff on effective communication and customer service. Prepared and reviewed bi-weekly work schedules for all staff and performed quarterly performance reviews. Designed fitness regimens for members to improve overall health and performance. Managed general maintenance… Show more Oversaw the daily operations (staff-client interactions, cleanliness of the environment, time management of sessions) of the fitness studio, membership, and finances. Conducted interviews for potential employees and trained hired staff on effective communication and customer service. Prepared and reviewed bi-weekly work schedules for all staff and performed quarterly performance reviews. Designed fitness regimens for members to improve overall health and performance. Managed general maintenance of all equipment and the procurement of new equipment or services. Increased monthly revenue by selling various products, apparel, services, educational guidance, and events. Planned, organized, and conducted several local fitness community events resulting in an average of 100 competitors and 200 spectators for a day of comradery and fundraising. Show less Oversaw the daily operations (staff-client interactions, cleanliness of the environment, time management of sessions) of the fitness studio, membership, and finances. Conducted interviews for potential employees and trained hired staff on effective communication and customer service. Prepared and reviewed bi-weekly work schedules for all staff and performed quarterly performance reviews. Designed fitness regimens for members to improve overall health and performance. Managed general maintenance… Show more Oversaw the daily operations (staff-client interactions, cleanliness of the environment, time management of sessions) of the fitness studio, membership, and finances. Conducted interviews for potential employees and trained hired staff on effective communication and customer service. Prepared and reviewed bi-weekly work schedules for all staff and performed quarterly performance reviews. Designed fitness regimens for members to improve overall health and performance. Managed general maintenance of all equipment and the procurement of new equipment or services. Increased monthly revenue by selling various products, apparel, services, educational guidance, and events. Planned, organized, and conducted several local fitness community events resulting in an average of 100 competitors and 200 spectators for a day of comradery and fundraising. Show less



CUBE Fitness Inc.

• Kendall, Florida, United States

• Business Sales Partner

  • Feb 2010 - Apr 2012

  Responsible for increasing all sales and monthly revenue. Offered personalized training packages, private nutritional consultations and seminars, body fat analysis consultations, yoga classes, massage therapy sessions, and quarterly weight loss incentives/competitions. Sold apparel to men, women, and children, a variety of beverages, snacks, protein powders, and fitness accessories. Hosted annual fitness competitions by charging all athletes, vendors, and spectators participating in the event… Show more Responsible for increasing all sales and monthly revenue. Offered personalized training packages, private nutritional consultations and seminars, body fat analysis consultations, yoga classes, massage therapy sessions, and quarterly weight loss incentives/competitions. Sold apparel to men, women, and children, a variety of beverages, snacks, protein powders, and fitness accessories. Hosted annual fitness competitions by charging all athletes, vendors, and spectators participating in the event. Rented the facility during downtime to clients looking to host their events in a larger space Show less Responsible for increasing all sales and monthly revenue. Offered personalized training packages, private nutritional consultations and seminars, body fat analysis consultations, yoga classes, massage therapy sessions, and quarterly weight loss incentives/competitions. Sold apparel to men, women, and children, a variety of beverages, snacks, protein powders, and fitness accessories. Hosted annual fitness competitions by charging all athletes, vendors, and spectators participating in the event… Show more Responsible for increasing all sales and monthly revenue. Offered personalized training packages, private nutritional consultations and seminars, body fat analysis consultations, yoga classes, massage therapy sessions, and quarterly weight loss incentives/competitions. Sold apparel to men, women, and children, a variety of beverages, snacks, protein powders, and fitness accessories. Hosted annual fitness competitions by charging all athletes, vendors, and spectators participating in the event. Rented the facility during downtime to clients looking to host their events in a larger space Show less



CVS Pharmacy

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Pharmacy Technician

  • Dec 2006 - Dec 2007

  Under the direct supervision of the Pharmacist and/or the Lead Technician, provided quality pharmaceutical care to all patients picking up their prescriptions. Answered multiple phone calls, and operated a fax and copy machine with incoming Rx orders, policy changes, and other company-related matters. Operated cash register and handled cash, checks, and credit card transactions. Translated pharmacy communication for Spanish-speaking customers. Assisted with filling and dispensing prescriptions… Show more Under the direct supervision of the Pharmacist and/or the Lead Technician, provided quality pharmaceutical care to all patients picking up their prescriptions. Answered multiple phone calls, and operated a fax and copy machine with incoming Rx orders, policy changes, and other company-related matters. Operated cash register and handled cash, checks, and credit card transactions. Translated pharmacy communication for Spanish-speaking customers. Assisted with filling and dispensing prescriptions as needed. Show less Under the direct supervision of the Pharmacist and/or the Lead Technician, provided quality pharmaceutical care to all patients picking up their prescriptions. Answered multiple phone calls, and operated a fax and copy machine with incoming Rx orders, policy changes, and other company-related matters. Operated cash register and handled cash, checks, and credit card transactions. Translated pharmacy communication for Spanish-speaking customers. Assisted with filling and dispensing prescriptions… Show more Under the direct supervision of the Pharmacist and/or the Lead Technician, provided quality pharmaceutical care to all patients picking up their prescriptions. Answered multiple phone calls, and operated a fax and copy machine with incoming Rx orders, policy changes, and other company-related matters. Operated cash register and handled cash, checks, and credit card transactions. Translated pharmacy communication for Spanish-speaking customers. Assisted with filling and dispensing prescriptions as needed. Show less



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Retail Sales Associate

  • Oct 2001 - Jul 2004

  Met and exceed monthly sales goals by exploring clients' mobile phone needs and providing hands-on demonstrations of the latest and greatest technology in-store. Offered excellent customer service and a variety of accessories, and services (insurance, spam blocking, etc.) to increase profits. Reviewed all new customer contracts effectively to establish a trustworthy relationship. Met and exceed monthly sales goals by exploring clients' mobile phone needs and providing hands-on demonstrations of the latest and greatest technology in-store. Offered excellent customer service and a variety of accessories, and services (insurance, spam blocking, etc.) to increase profits. Reviewed all new customer contracts effectively to establish a trustworthy relationship.