Experience

NYC Department of Homeless Services

• United States
• Government Administration
• 500 - 600 Employee

• Associate Outreach Specialist

  • Dec 2016 - Present

  • Assisting clients in applying for housing throughout the five boroughs of NYC • Conducting one on one interviews with clients to gather information on their history to assess eligibility requirements • Maintaining and updating cliental records via CARES to assist interdepartmental staff with application process • Investigating clients housing history through collateral contacts to verify their needs • Successfully facilitated placement procedures for over 1,400 individuals to ensure compliance with city & state regulations. Show less



NYC Human Resources Administration

• United States
• Government Administration
• 700 & Above Employee

• Associate

  • Jan 2014 - Dec 2016

  • Advised new clients by explaining benefits and eligibility requirements across the department’s programs • Generated client applications after conducting an assessment of need and financial wherewithal • Maintained and updated client records and systems used to track correspondence with service beneficiaries • Trained team members to understand and implement the client intake process for HRA programs • Collaborated within department to prepare excel reports detailing evaluations and recommendations for clients Show less



SBG Distribution LLC

• Albertson, NY

• Business Administrator/ Operations Coordinator

  • Jan 2012 - Jan 2014

  • Coordinated front to back office functions to ensure order fulfillment • Created regional B2B sales programs to increase product distribution channels • Implemented a spreadsheet and workbook system to record and update sales and inventory • Conducted training sessions for new team members for various front and back office duties • Coordinated front to back office functions to ensure order fulfillment • Created regional B2B sales programs to increase product distribution channels • Implemented a spreadsheet and workbook system to record and update sales and inventory • Conducted training sessions for new team members for various front and back office duties