Experience

Ticketmaster Suomi

• Finland
• Entertainment Providers
• 1 - 100 Employee

• • Jun 2023 - Present

  - Creating Marketing campaigns for clients- Organic & Paid Social Media Marketing (Facebook, Instagram, Twitter)- Website updates (e-commerce & campaign sites)- Establishing & managing @ticketmastersuomi TikTok channel- E-mail Marketing/CRM- Blogposts and SEO (WordPress)- Marketing analytics (Google Data Studio)- Graphic Design (Adobe Photoshop)- Other Marketing related tasks

• • Aug 2022 - Jun 2023

  Responsibilites:- Creating Marketing campaigns for clients- Organic Social Media Marketing (Facebook, Instagram, Twitter)- Website updates- Establishing & managing @ticketmastersuomi TikTok channel- E-mail Marketing/CRM- Blogposts and SEO- Marketing analytics (Google Data Studio)



Nordea

• Finland
• Banking
• 700 & Above Employee

• Private Banking Service Partner

  • May 2021 - Aug 2021

  My main responsibility was to act as a service function mainly in customer-related administrative matters for Private Banking. I assisted Private Banking customers via various channels. I also met customers at the Nordea Private Banking branch. During the summer I took part of a project which focused on Wealth Management social media marketing and got to present the results to the management of Private Banking Finland. My main responsibility was to act as a service function mainly in customer-related administrative matters for Private Banking. I assisted Private Banking customers via various channels. I also met customers at the Nordea Private Banking branch. During the summer I took part of a project which focused on Wealth Management social media marketing and got to present the results to the management of Private Banking Finland.



Nordea

• Finland
• Banking
• 700 & Above Employee

• Service Advisor

  • May 2020 - Aug 2020

  My main responsibility was daily banking customer service via phone and chat. Besides solving customers' problems, I offered different financial products for them, such as credit cards or unsecured loans. I was an assistant of Fraud Resolutions Support for a few weeks and took part to the customer ID- data project. My main responsibility was daily banking customer service via phone and chat. Besides solving customers' problems, I offered different financial products for them, such as credit cards or unsecured loans. I was an assistant of Fraud Resolutions Support for a few weeks and took part to the customer ID- data project.



Nordea

• Finland
• Banking
• 700 & Above Employee

• Service Advisor

  • May 2019 - Aug 2019

  My main responsibility was daily banking customer service via phone and chat. I also advanced the digitalization of the bank by offering digital authentication methods to the customers that did not use them yet. I took part in the planning of Commercial HUB's campaign of customer acquisition - developing the "Opiskelijan maapallokerho" (Check the link). My main responsibility was daily banking customer service via phone and chat. I also advanced the digitalization of the bank by offering digital authentication methods to the customers that did not use them yet. I took part in the planning of Commercial HUB's campaign of customer acquisition - developing the "Opiskelijan maapallokerho" (Check the link).



Savo Design & Technic Oy

• Wholesale Import and Export
• 1 - 100 Employee

• Assistant of the Sales team

  • Jun 2014 - Sep 2018

  Part time jobs during Spring and Summer. Main responsibilites: Processing orders, tracking freight costs, updating customer information and scanning invoices. I was also promoting some of the newest products of the company at the "Habitare" fair in Messkeskus. Part time jobs during Spring and Summer. Main responsibilites: Processing orders, tracking freight costs, updating customer information and scanning invoices. I was also promoting some of the newest products of the company at the "Habitare" fair in Messkeskus.



Henkilöstöratkaisu Extraajat Oy

• Finland
• Human Resources
• 1 - 100 Employee

• Cashier

  • Aug 2017 - Jan 2018

  I worked as a cashier in different grocery stores around Helsinki. I worked as a cashier in different grocery stores around Helsinki.