Monica Puckering

Clinical Manager at SharpLight Technologies North America
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Toronto Area, Canada, CA

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Experience

    • Canada
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Clinical Manager
      • Sep 2021 - Present

    • Personal Care Product Manufacturing
    • 1 - 100 Employee
    • Instructor - Medical Lead
      • Apr 2021 - Sep 2021

      @dermalogica_monica International Dermal Institute • Developed & lead the medical branch of Canadian education and curriculum for accounts, Business Consultants and student workshops. • Liased with the Global team on medical initiatives and developed advanced service protocols utilizing our professional innovations. • Designed and developed creative, high-level interactive learning content for remote and classroom training such as Medical MasterClasses. • Created… Show more @dermalogica_monica International Dermal Institute • Developed & lead the medical branch of Canadian education and curriculum for accounts, Business Consultants and student workshops. • Liased with the Global team on medical initiatives and developed advanced service protocols utilizing our professional innovations. • Designed and developed creative, high-level interactive learning content for remote and classroom training such as Medical MasterClasses. • Created customized content for the National Sales Team to help build business and client loyalty with medical accounts. • Championed the training of Corporate Skin Therapists on Advanced Services and support the implementation of new modalities in Education Centres and our flagship stores. • Facilitated internal trainings on advanced medical services, technologies and medical spa business insights. • Lead clinical trial studies in Canada, product testing and new service protocols. • Collaborated with the Sales Team and was a lead on the Medical Prospecting initiative. • Developed medical specific content for website , social media and online blogs to help drive awareness of Dermalogica with advanced procedures. Additional: • Participating member of the Diversity, Equity and Inclusion Task Force.

    • Instructor
      • Aug 2018 - Apr 2021

      Dermalogica Canada Instructor @dermalogica_monica International Dermal Institute • My role is to inspire and educate students, and support Dermalogica accounts and their therapists by teaching business skills, product and service knowledge and technologies at an advanced level, both theoretical and hands-on, to achieve business success. • Deliver and facilitate on-going training via live classroom, onsite training, live events/conferences, web/video conference, and… Show more Dermalogica Canada Instructor @dermalogica_monica International Dermal Institute • My role is to inspire and educate students, and support Dermalogica accounts and their therapists by teaching business skills, product and service knowledge and technologies at an advanced level, both theoretical and hands-on, to achieve business success. • Deliver and facilitate on-going training via live classroom, onsite training, live events/conferences, web/video conference, and one-on-one training. • As part of the Education team, I help support the National Sales team by developing customized content to help build business and client loyalty. • With an extensive history and experience in Medical Skin Care and Medical Devices, I have created and delivered complex theoretical content for medical accounts related to the latest and trending innovations in medical skin care and devices. • Collaborated with the Global team in creating new global protocols for advanced treatments such as IPL, dermaplaning, radio frequency, and microneedling. • Developed & championed a series of exclusive Medical MasterClasses featuring IPL treatments, micro-needling, and radio frequency, including how to leverage these advanced treatments to build your clientele and business revenue. • Created customized content & campaigns for social media to drive awareness & education of advanced medical treatments and the use DermalogicaPRO products. Additional: • Acheived the Dermalogica “Firestarter Award” in Feb. 2019 for helping push the business forward with my contributions & medical initiatives.

    • Medical Aesthetics College Instructor
      • Jun 2017 - Aug 2018

      • Lead and contributed to the academic success of students and their career in Medical Aesthetics. • Facilitated student learning according to the prescribed Medical Aesthetics diploma & certification curriculums. • Lead and contributed to the academic success of students and their career in Medical Aesthetics. • Facilitated student learning according to the prescribed Medical Aesthetics diploma & certification curriculums.

    • Esthetics Director & Medi Spa Manager, Senior Medical Aesthetician
      • Dec 2012 - Nov 2016

      • Managed a team of medical aestheticians and aesthetician at top Medi Spa in Ottawa. • Performed effective medi aesthetics services to clientele, including laser treatments. • Key player in business growth and development. • Lead team trainings and onboarded all new hires. • Managed a team of medical aestheticians and aesthetician at top Medi Spa in Ottawa. • Performed effective medi aesthetics services to clientele, including laser treatments. • Key player in business growth and development. • Lead team trainings and onboarded all new hires.

Education

  • Canadian Institute of Micropigmentation
    Certificate in Permanent Makeup & Colour Through the Skin, Micropigmentology
    2012 - 2012
  • Ottawa Academy - Laser and Light Therapy Program
    Certificate, Laser and Optical Technology/Technician
    2009 - 2009
  • Gina's School Of Advanced Medical Aesthetics
    Advanced Esthetics Diploma, Medical Esthetics
    2008 - 2009

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