Experience

ActiveCampaign

• United States
• Software Development
• 100 - 200 Employee

• Technical Program Manager

  • Aug 2021 - Oct 2022

  Chicago, Illinois, United States - As a part of the newly formed Tech & Product Operations team, I assisted in building a foundation for excellence by reinforcing product strategy with metrics, infrastructure, business process, best practices, budgeting, and reporting - Developed strong relationships with key stakeholders and partners across diverse roles and levels while working closely with both Engineering and Product management to build and maintain a process that is oriented around committed timelines and communication… Show more - As a part of the newly formed Tech & Product Operations team, I assisted in building a foundation for excellence by reinforcing product strategy with metrics, infrastructure, business process, best practices, budgeting, and reporting - Developed strong relationships with key stakeholders and partners across diverse roles and levels while working closely with both Engineering and Product management to build and maintain a process that is oriented around committed timelines and communication artifacts - I was the sole TPM responsible for the planning and implementation of ActiveCampaign’s first global data center in the EU working with Engineering, Product, Legal, Marketing, Support, and Go-to-Market groups on a regular basis - Consistent status reporting, roadmap updates, and assistance with quarterly and annual planning to Sr and C-suite level leadership - Ensured requirements were fully understood and that implementation plans matched expectations - Effectively identified and managed risks; proactively raised tradeoff decisions and provided timely and appropriate escalations - Ensured that various engineering teams across Engineering and Product orgs were aligned on current and outstanding work needed to achieve overall Tech & Product commitments Show less



Abbott

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Sr. IT Project Manager, Big Data Advanced Analytics

  • Apr 2020 - Aug 2021

  Chicago, Illinois, United States •Promotion within Big Data group to manage day-to-day activities of 3 separate projects across divisions consisting of cross-functional business and IT teams (California; Basel, Switzerland; Chicago) - Introduced planning structure and release cadence with technical teams for on time delivery of business-driven priorities based on pre-defined roadmaps - Formalized and stabilized the delivery process through detailed project planning with corresponding regulated… Show more •Promotion within Big Data group to manage day-to-day activities of 3 separate projects across divisions consisting of cross-functional business and IT teams (California; Basel, Switzerland; Chicago) - Introduced planning structure and release cadence with technical teams for on time delivery of business-driven priorities based on pre-defined roadmaps - Formalized and stabilized the delivery process through detailed project planning with corresponding regulated documentation requirements - Communicated and coordinated with fellow PM’s across delivery teams to ensure delivery alignment • Selected by leadership to manage highly visible initiatives such as: - A successful Pilot P.O.C. to incorporate the Medical Device Division (MDD) onto Abbott’s Big Data platform. The Pilot’s results justified a full implementation of MDD starting Q4 2020. - Disaster Recovery Exercise: an essential, business-required activity that seeks to prove objectively that a worst-case scenario (environment destruction, data loss, etc.) can be quickly mitigated using established processes • Continuous mentoring and training for junior team members • Responsible for weekly reports submitted to Divisional Vice Presidents on BDAA program-wide initiatives

• IT Project Manager, Big Data Advanced Analytics

  • Apr 2019 - Apr 2020

  Chicago, IL -Project manager for highly visible Big Data initiative -Direct ownership of project deliverables, coordinate daily activities of technical team, enforcement of rigorous timelines, and manage through blockage in an agile environment -Manage a team of Data Engineers, DevOps Engineers, and Validation Specialists to deliver Big Data solutions for end users across the Abbott businesses -Highly proficient with Software Life-Cycle requirements, Software Quality Assurance (SQA), and formal… Show more -Project manager for highly visible Big Data initiative -Direct ownership of project deliverables, coordinate daily activities of technical team, enforcement of rigorous timelines, and manage through blockage in an agile environment -Manage a team of Data Engineers, DevOps Engineers, and Validation Specialists to deliver Big Data solutions for end users across the Abbott businesses -Highly proficient with Software Life-Cycle requirements, Software Quality Assurance (SQA), and formal documentation of testing/validation strategies. Play the role of the primary point-of-contact between SQA and IT delivery team -Familiarity with Big Data architecture, technologies, and pitfalls; leverage knowledge/understanding of Big Data platforms to work towards efficiencies -Coordinate business priorities with the technical team -Consistent presentations and collaboration with Sr. leadership

• Scrum Master

  • Jul 2018 - Apr 2019

  Chicago, IL -Serves as a Certified SAFe Scrum Master for both B2B and B2C eCommerce Abbott website teams spread across the globe -Link business requirements with IT requirements using Agile methodology to analyze and deliver both maintenance and enhancement type releases across multiple sites -Work with management teams across multiple Abbott organizations and businesses to plan and execute DevOps initiatives for B2B and B2C eCommerce platforms -Manage the schedule and allocation of time… Show more -Serves as a Certified SAFe Scrum Master for both B2B and B2C eCommerce Abbott website teams spread across the globe -Link business requirements with IT requirements using Agile methodology to analyze and deliver both maintenance and enhancement type releases across multiple sites -Work with management teams across multiple Abbott organizations and businesses to plan and execute DevOps initiatives for B2B and B2C eCommerce platforms -Manage the schedule and allocation of time and effort spent on different projects and tasks of both US and India based resources

• Professional Development Program Manager IT

  • Jan 2018 - Jul 2018

  Global Global IT Auditor, Corporate Audit -Responsible for reviews of SOX applications, eBanking platforms, websites, general IT, and general application controls at 4 different Abbott international locations including Colombia, Brazil, India, and Egypt.

• Professional Development Program Manager IT

  • Jul 2017 - Jan 2018

  Greater Chicago Area Integrated Controls and Compliance & Vendor Risk Management - IT Vendor Risk Management (VRM) support - Sarbanes-Oxley (SOX) internal auditing • Support of internal SOX auditing. Support to include database controls testing, trending reports, and other SOX support as needed. • Data analysis of control LA04 and assist in remediation planning • Oracle and SQL Database testing - Integrated Controls and Compliance (ICC) Corporate Internal Audit • Support ICC Specialist in… Show more Integrated Controls and Compliance & Vendor Risk Management - IT Vendor Risk Management (VRM) support - Sarbanes-Oxley (SOX) internal auditing • Support of internal SOX auditing. Support to include database controls testing, trending reports, and other SOX support as needed. • Data analysis of control LA04 and assist in remediation planning • Oracle and SQL Database testing - Integrated Controls and Compliance (ICC) Corporate Internal Audit • Support ICC Specialist in partnership with Corporate Internal Audit throughout the duration of an international regional audit

• Professional Development Program Manager IT

  • Jan 2017 - Jul 2017

  Singapore Working within Establish Pharmaceuticals Division (EPD) Asia Pacific (APAC) IT supporting the EPD Asia Pacific IT initiatives in the region's countries. Activities included: - M&A IT Integration: Supporting the BRM in the acquisition of company acquisition in Vietnam -Business Analytics Support -Digital Initiatives in key Asia Pacific priority countries

• Professional Development Program Manager IT

  • Jul 2016 - Dec 2016

  Greater Chicago Area Global Process Management Organization -Financial Close Management Program (FCM) Support o FCM Account Rec Integration – Manual Extraction Process o FCM Account Rec Integration- End to end process for automated integration o Data Mining for Cadency to support senior management requests for statistical data Portfolio Management and OCM o Resource Capacity Analysis o Symphony End-User Training SharePoint Improvements o Symphony Training Environment… Show more Global Process Management Organization -Financial Close Management Program (FCM) Support o FCM Account Rec Integration – Manual Extraction Process o FCM Account Rec Integration- End to end process for automated integration o Data Mining for Cadency to support senior management requests for statistical data Portfolio Management and OCM o Resource Capacity Analysis o Symphony End-User Training SharePoint Improvements o Symphony Training Environment Stabilization



Indiana University Bloomington

• United States
• Higher Education
• 700 & Above Employee

• Student

  • Aug 2012 - May 2016

  Bloomington, Indiana Undergraduate Student majoring in the School of Informatics and Computing with Business cognate and minoring in Business from the Kelley School of Business



Abbott

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Intern - Digital Solutions

  • May 2015 - Aug 2015

  Greater Chicago Area - Deliver a variety of corporate, divisional, and product websites; Process improvement - Assist driving a web project to completion - Create project deliverables checklist to give to customers - Skills Developed: SharePoint, Adobe CQ Content Management System, Supplier management



Indiana Limestone Company

• Market Research Intern

  • Jun 2014 - Aug 2014

  Oolitic, Indiana -Collected data according to specific markets, schedules and geographical areas as directed by the Inside Sales Manager -Responsible for New Market Development and created potential new customer lists for both the United States and Canada -Managed data in an organized, report-able and executable format -Responsible for weekly status reports to Inside Sales Manager -Presented an End of Project Presentation to entire Upper Level Management Team



Finvi

• United States
• Software Development
• 400 - 500 Employee

• Intern, Office of Strategy Management and Business Development

  • May 2013 - Aug 2013

  Muncie, Indiana Area - Identified strategic issues as it related to market, product and technology - Performed research and gathered existing and external data - Synthesized data into coherent presentations - Developed conclusions and recommendations for Ontario’s approach and likely market outcome



Linnea's Lights, LLC

• Production & Shipping Associate

  • 2008 - Aug 2012

  Carmel, IN -Production & Shipping assistant: -Processed and filled shipping orders -Kept inventory shelves stocked and organized -Assisted in making and pouring of candles -Assisted in packaging and wrapping of final products -Monitored supply inventory



Lawn Mowing

• Lawn Mower

  • Mar 2006 - Aug 2012

  Carmel, IN Ran a small lawn mowing business in surrounding neighborhoods.