Experience

Remedy Analytics

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Audit Manager

  • Apr 2021 - 2 years 9 months



PillarRx Consulting

• United States
• Information Technology & Services
• 1 - 100 Employee

• Senior Business Analyst/Manager

  • Jan 2012 - Apr 2021

  Greater Milwaukee Area Build, develop, and grow business relationships vital to the success of each project, which includes implementing, executing and finalizing with strict deadlines. Direct and manage project development from beginning to end. Gather, analyze, and present audit findings.



PillarRx Consulting, LLC formerly TRICAST, Inc.

• Pharmacy Audit Leader

  • 2012 - Apr 2021



Medco Health Solutions

• Account Coordinator

  • Aug 2008 - Jan 2012

  Work directly with the client to provide ongoing support both commercial and Medicare D business *Coordinate with CSTs and coordinate with other departments to resolve escalated client issues *Manage all client set-up and various program implementations all while maintaining high quality standards and documentation *Document and track client escalated issues and Reliability tickets *Lead internal discussions with other functional areas in order to meet client’s customized… Show more Work directly with the client to provide ongoing support both commercial and Medicare D business *Coordinate with CSTs and coordinate with other departments to resolve escalated client issues *Manage all client set-up and various program implementations all while maintaining high quality standards and documentation *Document and track client escalated issues and Reliability tickets *Lead internal discussions with other functional areas in order to meet client’s customized requirements *Manage mass adjustment process including Multi payer process *Assist with Trigger File Exception Report and submitting readjustments to Finance *Conduct training for new account coordinator Show less



Medco

• Business Support Analyst

  • Mar 2006 - Aug 2008

  Manage the coordination of all client communications for Systemed and National; including Specialty updates, formulary updates, new programs and other business flashes as necessary Work with legal and analytical departments to gather all the necessary data for class action settlements and deliver to all Systemed clients Coordinate daily with various departments in Medco to answer Business Support requests efficiently Assist Corporate Marketing with new ideas for Benefit Fair materials,… Show more Manage the coordination of all client communications for Systemed and National; including Specialty updates, formulary updates, new programs and other business flashes as necessary Work with legal and analytical departments to gather all the necessary data for class action settlements and deliver to all Systemed clients Coordinate daily with various departments in Medco to answer Business Support requests efficiently Assist Corporate Marketing with new ideas for Benefit Fair materials, update brochures, and train account managers on how to order materials and staffing Support co-workers with member mailings, binders and other projects Show less



PrideStaff

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Senior Staffing Supervisor

  • Sep 2004 - Mar 2006

  Recruit qualified employees for over 50 employers over the Phoenix metro area Interview, hire, terminate, and counsel employees Conduct employment verifications and tax paperwork Perform excellent customer service to clients on a daily basis Negotiate rates and terms with new clients Complete weekly payroll for over 100 employees



Medco

• Marketing Coordinator

  • Oct 2000 - Sep 2003

  Drafted communication materials to deliver to clients and prospects Coordinated with multiple areas as necessary to complete various mailings Successfully managed several projects and responsibilities in a fast-paced environment Established excellent time management and organizational skills Implemented rollout strategy for account management on updated functions in Vertis Fielded questions, conducted research, and successfully answered account management and sales… Show more Drafted communication materials to deliver to clients and prospects Coordinated with multiple areas as necessary to complete various mailings Successfully managed several projects and responsibilities in a fast-paced environment Established excellent time management and organizational skills Implemented rollout strategy for account management on updated functions in Vertis Fielded questions, conducted research, and successfully answered account management and sales inquiries Managed inventory and maintained multiple databases for client mailings Specialized in the processing of one on one communications and direct mailings for the entire marketing organization Show less