Experience

House of CB

• United Kingdom
• Retail
• 100 - 200 Employee

• Operations Manager

  • Aug 2021 - Present

  formulating strategy, improving performance, procuring material and resources and securing compliance. Overseeing and hitting, sales targets, kpis, budgets, payroll, merchandise, trainning, health and safety, product placement and movement.

• Store Manager

  • Jun 2019 - Jul 2021

  Launching a brand new brand to the UKWorking with influencers and marketingWorking with shopping centres and and finding units to go into including pop up storesrecruiting, training, supervising and appraising staff to meet sales and targets Managing budgets and targets – UPT ATV Maintaining statistical and financial records Dealing with customer queries and complaints Full control of ordering stock and shipments Maximising profitability and setting/meeting sales targets, including motivating staff to do so Ensuring compliance with health and safety legislation Preparing promotional materials and displays Marketing and events including social media and building connections with influencers Visual Merchandising Problem solving New release and upcoming launches using TRELLO Show less

• Concession Manager

  • Oct 2016 - Jun 2019

  •Hiring and training staff • Rotas and admin • Tills and Tax returns • Merchandising •Store orders • Deliveries •Personal shopping • Managing figures and KPIS. •Working alongside Topshop to maximise sales. Collecting customer data and building a client book.



MALINI

• Retail Apparel and Fashion

• Assistant Manager

  • Mar 2016 - Oct 2016

  • Managing changing rooms and staff members. • Stock replenishment and organising the stock room. • Demonstrated excellent team working skills by volunteering to do a night shift in order to help fellow colleagues. • I served customers including processing cash purchases. • Admin and accounts – Emails, Calls and setting up buyer meetings, switch boards and conference calls. Travel and expenses. Deliveries; ensuring stock was correct, adding in data into the system financial and stock. Show less



USC

• United Kingdom
• Retail Apparel and Fashion
• 1 - 100 Employee

• Supervisor

  • Jun 2014 - Mar 2016

  • By being promoted to be a mentor, to assist in training new and existing staff members on company procedures and policies. • Team leader of the tills • Managerial functions • Involved in regular stock checks and stock takes. • Maintaining high standards of presentation and cleanliness across the store. • Meeting KPI’s. • Providing friendly and helpful service to customers • Doing my best to meet customers need • Visual Merchandising the shop floor • Interacting verbally with HR/IT/Retail support • To anticipate and resolve any customer complaints that may occur on my shift Show less



NOVUS LEISURE LIMITED

• United Kingdom
• Capital Markets
• 1 - 100 Employee

• Event Sales Manager

  • Jul 2013 - Jun 2014

  Event organiser and planner Sales and marketing team Changing student Monday nights into business events Event organiser and planner Sales and marketing team Changing student Monday nights into business events