Kisha Windless
IT Systems Analyst Manager at Southern Avenue Charter Elementary School of Academic Excellence and Creative Arts- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Southern Avenue Charter Elementary School of Academic Excellence and Creative Arts
-
United States
-
Primary and Secondary Education
-
1 - 100 Employee
-
IT Systems Analyst Manager
-
Jun 2022 - Present
-
-
-
-
IT Systems Analyst
-
Jul 2011 - Jun 2022
Maintenance and implementation of IT/IS systems at SACS campus-wide in addition to the following current Computer Support/Information Technology assignments: Inventory/asset management via Excel In-house hardware replacements and repairs (HPs only) Networking Virus removals Software installations (as well as updates, upgrades, and downgrades) LCD projector and other media setups Troubleshooting with Lenovo/IBM, Hewlett-Packard, and Apple desktops and business notebooks containing Win7, Win8, and Mac OSX, respectively Data backup, recovery, and restoration Imaging/"ghosting" Hewlett-Packard business notebooks and desktops using Symantec Ghost Suite Building/profiling desktops and business notebooks for teachers and staff Installing Hewlett-Packard printers and corresponding ink cartridges Equipment setups in various classrooms Shipments via FedEx Certifying Java SE and Adobe Flash Player for EPGY Stanford Math and Reading Show less
-
-
-
-
Help Desk Sub
-
May 2009 - Dec 2009
o Troubleshooted with Windows XP o Delivered/retrieved mail o Performed printer maintenance o Reset passwords o Reported work orders o Answered switchboard/help desk calls o Troubleshooted with Windows XP o Delivered/retrieved mail o Performed printer maintenance o Reset passwords o Reported work orders o Answered switchboard/help desk calls
-
-
-
-
Intern (Client Services)
-
Feb 2009 - May 2009
o Connected to networks in main building and other regions o Troubleshooted with Windows XP o Installed printers by replacing ink, toner cartridges, and maintenance kits, as well as running streak clean-ups under the sub-menus o Set up equipment for employees at their cubicles and offices o Shipped out equipment to regional and home users o Installed memory in desktops and laptops o Offered Remote Assistance o Imaged hard drives in desktops and laptops o Built/profiled desktops and laptops to employees o Set up Citrix to employees at NEO and outside of the region Show less
-
-
Education
-
University of Phoenix
Master's degree, Information Systems -
Christian Brothers University
B.S.B.A., Information Technology Management