Catering and Group Sales Manager

• Jan 2019 - Present

Conference Services Manager

• Mar 2018 - Dec 2018

• Assisted the Director of Catering with booking business for all market segments and managed events from start to finish by detailing banquet event orders, assisting clients with their needs, event execution and billing process

Sales and Catering Coordinator

• Sep 2016 - Feb 2018

• Qualified prospective clients by answering and directing phone calls to appropriate sales manager• Managed daily reports and tracking of group business• Assisted and supported Sales team and General Managers with projects and created new reports to aid business performance

Catering Administrative Assistant

• May 2016 - Sep 2016

• Ran Catering Office to ensure efficient operation of the office by answering and directing phone calls, organizing and scheduling meetings, assisting in reporting, and helping other departments • Kept track of employee files, time sheets, and produced payroll bi-weekly, as well as resolved any employee issues • Handled insurance and liabilities packets to distribute to clients • Managed accounts receivables and payables, invoices for billing, and bank reconciliation • Tracked and optimized online presence by promoting business on social media platforms and direct marketing Show less

Store Manager

• Nov 2015 - May 2016

• Executed day-to-day operational duties and procedures, such as payroll, scheduling, coaching, at a timely and capable manner while ensuring company compliances are met and maintained• Recruited and retained new hires to build a talent pipeline to achieve current and future business goals• Achieved 103% to budget sales and reached company key performance indicator standards with great knowledge of business acumen• Coordinated in-store cooking demonstrations including VIP events with successful return on investment• Trained and motivated staff to provide exceptional customer service using training tools and coaching• Prioritized, planned, and adjusted schedules to meet business goals/current trends• Established and maintained a safe work environment and ensured ongoing safety training and awareness Show less

Assistant Store Manager

• Sep 2013 - Oct 2015

• Partnered with Store Manager to proficiently meet and exceed budget by promoting brand awareness within community through a variety of media platforms to increase business profitability• Exceeded company standard shrink goals by effective Inventory Management and loss prevention• Assisted in training new hires in all aspects of retail operations and product knowledge

Keyholder

• Jun 2011 - Aug 2013

Keyholder

• May 2011 - Mar 2012