Experience

Canon Business Process Services, Inc.

• Clerical Technician

  • Jun 2003 - Present

  • Responsible for maintaining file room daily workflow • Accomplished special projects and met weekly deadlines • Assist insurance underwriters requests for files • Answer phones, data entry, and reception tasks • Processed policy file information confidential integrity • Performed document imaging procedures • Responsible for maintaining file room daily workflow • Accomplished special projects and met weekly deadlines • Assist insurance underwriters requests for files • Answer phones, data entry, and reception tasks • Processed policy file information confidential integrity • Performed document imaging procedures



Canon Business Process Services Inc. / AIG

• File Room Technician

  • Jun 2003 - Apr 2013

  • Responsible for maintaining file room daily workflow • Accomplished special projects and met weekly deadlines • Assist insurance underwriters requests for files • Answer phones, data entry, and reception tasks • Processed policy file information confidential integrity • Performed document imaging procedures • Responsible for maintaining file room daily workflow • Accomplished special projects and met weekly deadlines • Assist insurance underwriters requests for files • Answer phones, data entry, and reception tasks • Processed policy file information confidential integrity • Performed document imaging procedures



American Equity Insurance Company

• United States
• Insurance

• Records Clerk III

  • Oct 1998 - Feb 2003

  • Computer Data Entry, register new and renewal policies, new quote and updates. • Provide proper maintenance of both policy and quote files to insure timely and efficient requested file pulls and file backs. • Completed handling of policy quotes and not in file mail. • Contributed assistance to other departments on daily basis. • Assisted management with special projects, meeting deadlines. • Knowledge and general use of computer and programs, Microsoft Office, Internet, and American Equities Wins Application. • Excelled in Ten Key. Show less