Benjamin Ritchie
Head Of Quality Assurance at Kindred Powered by Ocado- Claim this Profile
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French Limited working proficiency
Topline Score
Bio
Credentials
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Mastering Management Essentials
ExecOnlineMar, 2022- Oct, 2024 -
Transportation of Dangerous Goods (Road & Air)
Apotex Inc.Jun, 2016- Oct, 2024
Experience
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Kindred Powered by Ocado
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United States
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Automation Machinery Manufacturing
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100 - 200 Employee
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Head Of Quality Assurance
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Sep 2019 - Present
Breaking things since 2017
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QA Engineer
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May 2019 - Sep 2019
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QA Analyst
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Apr 2018 - Apr 2019
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Project Coordinator: Quality Assurance & Product Testing
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Oct 2017 - Apr 2018
Our Mission: Kindred Systems AI is a pioneer in the robotics and artificial intelligence industry and recently named one of the world's 50 smartest companies. -Piloting and physical engagement with robotic products to optimize performance for large-scale corporate integration.-Critical feedback concerning the objectives of the pilot projects as well as beta-testing. -Statistical analysis and reporting for client tracking.
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The Outdoor Circle
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Honolulu, Hawai'i and Neighboring Islands
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Project Manager
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Nov 2016 - Sep 2017
Our Mission: Driving a consistent effort to preserve the delicate ecosystem of the Hawaiian Islands through corporate responsibility, responsible legislature, and community engagement. -Google Inc. Partnership Initiative- Active engagement in partnership with Google Inc. and the Google Trekker initiative to provide primary data for Google Maps; coordinated travel, filming permits, and budgets exceeding $10,000 -State Wide Exceptional Tree Map Initiative- Worked alongside the programs director and participating entities to design and implement a state-wide exceptional tree database in which our team traveled to remote locations to gather primary data regarding the specifications of trees nominated for exceptional physical, historical, or cultural characteristics. Keeping Hawai'i Clean, Green, and Beautiful
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Apotex Inc.
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Canada
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Pharmaceutical Manufacturing
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700 & Above Employee
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Pharmaceutical Sample Coordinator & Customer Service Representative
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Nov 2015 - Nov 2016
Our Mission: Streamlining international pharmaceutical registration to bring effective, affordable medications to market in a timely manner -Coordinated the procurement and receipt of reference standards and finished product samples to facilitate release in foreign international markets -Direct cooperation with departments including laboratories, supply chains, logistics, and regulatory units -Diligent action ensuring the correct procedural handling and transport of controlled substances and hazardous materials -Management of dozens key international customer accounts with tasks ranging from quality discrepancies to account maintenance and order entries worth millions of dollars
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Walmart Canada
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Canada
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Retail
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700 & Above Employee
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Customer Service Specialist
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Aug 2014 - Oct 2015
Our Mission: Reliable patient and customer care with fast service unobtainable elsewhere -Associate at the largest, busiest, and most profitable retail location in Canada -Categorized, filed, and accessed patient prescription medications -Ensured exemplary customer satisfaction in daily face-to-face interaction with hundreds of patients and customers -Cashier, stock, modular arrangement, and advising to customer regarding product information Our Mission: Reliable patient and customer care with fast service unobtainable elsewhere -Associate at the largest, busiest, and most profitable retail location in Canada -Categorized, filed, and accessed patient prescription medications -Ensured exemplary customer satisfaction in daily face-to-face interaction with hundreds of patients and customers -Cashier, stock, modular arrangement, and advising to customer regarding product information
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University of Hawaii at Manoa
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United States
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Higher Education
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700 & Above Employee
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Research Assistant
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Jan 2012 - Dec 2013
Our Mission: To uncover empirical evidence of eating related mental disorders-Recruited participants for study through presentations, online correspondence, and media advertisement-Administered testing and assessment procedures directly with participants -Screened participants for eligibility in clinical trials-Conducted clinical trials related to eating disorders while working directly with participants -Scheduled participant interviews and employee timetables via MS Excel -Carried out statistical analysis and data entry of gathered results •Actively participated in weekly meetings with senior advisers and project overseers to collaborate on strengths and weaknesses of current study -Provided unwavering commitment to research team with 24/7 availability-Supplied support to distraught individuals upset with the nature of the study or with eating disorder concerns
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Teaching Assistant
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Jan 2012 - Jun 2012
Our Mission: Ensuring the academic engagement of students and acting as a bridge between professor and peers-Facilitated class discussion and ensured students remained on topic and engaged with the material provided-Assisted students with any questions or concerns about material, providing tutoring when necessary -Proctored and graded examinations / grading and providing feedback on essay assignments -Attended frequent meetings with lead professor to provide input on direction of material and suggested changes
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Straight Forward Logistics
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Toronto, Ontario
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High Value Transport Specialist
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Jan 2009 - Sep 2013
Our Mission: The movement and installation of the highest-value goods; always on-time, always intact. -Assist in the transportation, navigation, clerical duties, and installation of high value goods (photo copiers, MRI Machines, ATM's, Etc). -Liaison between customer and company upon reception of product. Our Mission: The movement and installation of the highest-value goods; always on-time, always intact. -Assist in the transportation, navigation, clerical duties, and installation of high value goods (photo copiers, MRI Machines, ATM's, Etc). -Liaison between customer and company upon reception of product.
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Education
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University of Hawaii at Manoa
Hon. Bachelor of Arts (B.A.), Major: Psychology; Minor: Sociology; Pre-Law Track