Caio Ramalho

Gerente de TI em Automação e ITSM at VR
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Contact Information
us****@****om
(386) 825-5501
Location
São Paulo, São Paulo, Brazil, BR
Languages
  • Português Native or bilingual proficiency
  • Inglês Full professional proficiency
  • Espanhol Elementary proficiency
Skills

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Bio

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Credentials

  • DevOps Essentials Professional Certificate (DEPC)
    CertiProf
    Jul, 2020
    - Nov, 2024
  • SCRUM Foundation Professional Certificate (SFPC)
    CertiProf
    Jun, 2020
    - Nov, 2024
  • International Business Management
    Caldwell Community College and Technical Institute's Student Government Association
    Jan, 2014
    - Nov, 2024
  • ITIL functions v3
    EXIN
    Oct, 2012
    - Nov, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
    Jul, 2023
    - Nov, 2024

Experience

  • VR
    • Brazil
    • Financial Services
    • 700 & Above Employee
    • Gerente de TI em Automação e ITSM
      • Oct 2023 - Present

  • Cogna Educação
    • Brazil
    • Education Administration Programs
    • 700 & Above Employee
    • I&O - Coordenador de TI (ITSM)
      • Apr 2022 - Sep 2023

  • Kroton
    • Brazil
    • Higher Education
    • 700 & Above Employee
    • ITO - Coordenador de Qualidade
      • Dec 2021 - Mar 2022

    • ITO - Controle e Sistemas
      • Apr 2021 - Nov 2021

  • Cogna Educação
    • Brazil
    • Education Administration Programs
    • 700 & Above Employee
    • Project Management
      • Sep 2020 - Aug 2021

    • SDM – Service Delivery Manager
      • Sep 2020 - Mar 2021

  • T-Systems do Brasil
    • Brazil
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Quality Management
      • Nov 2018 - Aug 2020

    • Project Management
      • Nov 2018 - Aug 2019

    • SDM – Service Delivery Manager
      • Nov 2018 - Aug 2019

    • LIM - Lead Incident Manager
      • Nov 2016 - Nov 2018

    • MOD - Manager on Duty
      • Nov 2016 - Nov 2018

    • SC-OPM - Operations Manager
      • Nov 2014 - Nov 2018

  • T-Systems do Brasil
    • Brazil
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Intern SC-OPM - MidMarket Accounts
      • Oct 2012 - Jun 2014

  • Grupo MPE - Montagens Projetos Especiais S/A
    • Brazil
    • Oil and Gas
    • 300 - 400 Employee
    • Auxiliar de planejamento
      • Apr 2011 - Aug 2012

  • CertiSign
    • Brazil
    • Information Technology & Services
    • 400 - 500 Employee
    • Analista de treinamento
      • Feb 2010 - Sep 2010

    • Agente de Registro
      • Jun 2009 - Feb 2010

  • Kyw Boardstore
    • Brazil
    • Retail
    • 1 - 100 Employee
    • Vendedor
      • Nov 2008 - May 2009

  • McDonald's
    • United States
    • Restaurants
    • 700 & Above Employee
    • Instrutor
      • Aug 2007 - Nov 2008

    • Atendente de restaurante
      • Dec 2006 - Aug 2007

Education

  • impacta Tecnologi
    Bachelor of Information Systems
    2010 - 2014

Community

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