David Thomas

Lead User Researcher at DfE Digital and Technology
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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5.0

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David's enthusiasm, knowledge and hard work over the past two years has really helped build your mum into a well-established, well-respected UX consultancy. His prior knowledge of research methodologies has helped us to develop a strong, competitive usability testing offering and his willingness to learn new skills, such as interactive prototyping, has ensured we have he is a resource we can rely on to deliver good quality work. Above all else, I value David's openness. He is always ready to get involved in a conversation and give his valued opinion on important UX issues.

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Experience

    • United Kingdom
    • Government Relations Services
    • 1 - 100 Employee
    • Lead User Researcher
      • Sep 2021 - Present

    • United Kingdom
    • Research Services
    • User Experience Consultant
      • Jun 2013 - Present

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • User Researcher
      • Jan 2021 - Sep 2021

    • United Kingdom
    • Government Relations Services
    • 1 - 100 Employee
    • Lead User Researcher
      • Jul 2018 - Dec 2020

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • User Research and Interaction Design
      • Apr 2016 - Jul 2018

    • United Kingdom
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Freelance UX Consultant
      • Oct 2013 - Sep 2016

      Ongoing freelance contract with yourmum: a no-nonsense Usability and User Experience (UX) consultancy based in the United Kingdom. During this period my main focus has been on: Usability testing: Led and project managed a bi-monthly user/usability testing stream with a multinational book publisher. Interaction design: Designing low-fidelity paper prototypes in early stage design situations and developing those into highly interactive wireframes using a number of prototyping tools. Both traditional web and mobile web designs. Usability reviews: Conducted expert reviews and heuristic testing streams as a consultant to digital marketing agencies.

    • United Kingdom
    • Government Administration
    • 400 - 500 Employee
    • User Research and Interaction Design
      • Aug 2015 - Apr 2016

    • Freelance UX Consultant | Contract
      • May 2015 - Aug 2015

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Freelance UX Consultant | Contract
      • Sep 2014 - Oct 2014

      Conducted a Heuristic Review for a client's internal communications platform. Conducted a Heuristic Review for a client's internal communications platform.

    • United Kingdom
    • Higher Education
    • 1 - 100 Employee
    • PhD Candidate
      • Oct 2010 - Oct 2013

      Project: Social Futures Observatory: Mobile and Tablet Usage on the Go MRes Dissertation Title: BBC’s experimentation with Transmedia methods: Cracking the Code. Conference Speaker: Has New Orleans Learned its lesson: Crisis communication during Hurricane Isaac. Project Management: Summer Doctoral Consortium for Digital Economy CDTs “DocFest” Panel Member: participant, and speaker at the Information Day for potential PhD candidates for HighWire (2011, 2012) Project: Social Futures Observatory: Mobile and Tablet Usage on the Go MRes Dissertation Title: BBC’s experimentation with Transmedia methods: Cracking the Code. Conference Speaker: Has New Orleans Learned its lesson: Crisis communication during Hurricane Isaac. Project Management: Summer Doctoral Consortium for Digital Economy CDTs “DocFest” Panel Member: participant, and speaker at the Information Day for potential PhD candidates for HighWire (2011, 2012)

    • United Kingdom
    • Rail Transportation
    • 700 & Above Employee
    • Project Development
      • Sep 2009 - Oct 2010

      Interdisciplinary Projects: managing; requiring input from several internal departments including: [engineering] electrification, signaling, track [h&s] fire officers, access, personal track safety [controls]. Tool Development: Assisted Senior Project Manager in the development of a project controls tool for Enhancement Team’s body of work. CAPM certification. PMI Interdisciplinary Projects: managing; requiring input from several internal departments including: [engineering] electrification, signaling, track [h&s] fire officers, access, personal track safety [controls]. Tool Development: Assisted Senior Project Manager in the development of a project controls tool for Enhancement Team’s body of work. CAPM certification. PMI

    • Government Administration
    • 700 & Above Employee
    • Summer Vista - House Leader
      • May 2008 - Sep 2008

      Leadership and Conflict Resolution: Established strong working relationships with staff and volunteers of different ages, levels of motivation, and from diverse social, education and ethnic backgrounds. Problem Solving: multi-task and deal with ad-hoc problems that required quick-thinking and frequently creative solutions. Had to teach basic construction skills to those with limited ability and those who were often anxious about their roles. Learned how to build a house! Leadership and Conflict Resolution: Established strong working relationships with staff and volunteers of different ages, levels of motivation, and from diverse social, education and ethnic backgrounds. Problem Solving: multi-task and deal with ad-hoc problems that required quick-thinking and frequently creative solutions. Had to teach basic construction skills to those with limited ability and those who were often anxious about their roles. Learned how to build a house!

Education

  • Lancaster University
    MSc, Digital Innovation
    2010 - 2011
  • University of Warwick
    MSc, Programme and Project Management
    2008 - 2009

Community

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