Experience

ResidHotel

• France
• Hospitality
• 1 - 100 Employee

• Responsable de résidence

  • Sep 2021 - Present



Château Brachet

• France
• Hospitality
• 1 - 100 Employee

• Front of House Manager

  • Apr 2020 - Sep 2021



Louvre Hotels Group

• France
• Hospitality
• 700 & Above Employee

• Executive Assistant

  • Sep 2017 - Apr 2020



Hotel Suisse *** Geneva

• Switzerland, Geneva

• Front Desk Receptionist

  • Apr 2016 - Sep 2017

  • Assist customers through their stay • Opening/Closing of direct and OTA sales • Yield management aplication • Satisfaction survey, customer experience • Groups & events booking • Accounts receivable, dispute resolution • Assist customers through their stay • Opening/Closing of direct and OTA sales • Yield management aplication • Satisfaction survey, customer experience • Groups & events booking • Accounts receivable, dispute resolution



Cimalpes

• France
• Real Estate
• 100 - 200 Employee

• Luxury Travel Advisor

  • Aug 2014 - Aug 2015

  • High end luxury taylor-made travel advisor • Marketing and PR relations • Website animation, content creation and translation (Total of 5) • English to French and French to English translations • Community management/strategy • High end luxury taylor-made travel advisor • Marketing and PR relations • Website animation, content creation and translation (Total of 5) • English to French and French to English translations • Community management/strategy



Domaine de Marlioz - Aix-les-Bains - Savoie

• France
• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist

  • Sep 2012 - Jul 2014

  • Customer service • Accounts and debtors management • Individuals and groups bookings • Checkout Operator • Housekeeper – Planning and team management, linen and inventory follow-up • Internal Challenge Winner - Best Loyalty Card Sales (>350) • Customer service • Accounts and debtors management • Individuals and groups bookings • Checkout Operator • Housekeeper – Planning and team management, linen and inventory follow-up • Internal Challenge Winner - Best Loyalty Card Sales (>350)



Groupe Partouche

• France
• Gambling Facilities and Casinos
• 200 - 300 Employee

• Customer Service

  • Jul 2012 - Oct 2012