Experience

Phylum

• United States
• Software Development
• 1 - 100 Employee

• Advisor

  • Nov 2023 - Present

• Vice President Operations

  • Oct 2020 - Nov 2023

  Nashville, TN • Joined early stage cybersecurity company as employee #6 as the first non-technical, business hire. • Partner with cross functional teams to define business strategy and drive outcomes. Identify efficiencies and build scalable processes. • Reporting to the CEO, grew team from pre-seed to post series A with 30+ employees in the U.S. and Europe. Manage all aspects of the team to include: onboarding, benefits, and professional development. • Create and cultivate all-remote company… Show more • Joined early stage cybersecurity company as employee #6 as the first non-technical, business hire. • Partner with cross functional teams to define business strategy and drive outcomes. Identify efficiencies and build scalable processes. • Reporting to the CEO, grew team from pre-seed to post series A with 30+ employees in the U.S. and Europe. Manage all aspects of the team to include: onboarding, benefits, and professional development. • Create and cultivate all-remote company culture for optimal team performance and happiness. Achieved 4.7/5 A+ Culture Score based on employee reviews on Comparably.



Kickspos

• CEO & Founder

  • 2018 - 2020

  Washington DC-Baltimore Area • Launched company and developed new consumer product. • Interviewed on national TV (Good Morning America), regional TV (Great Day Washington, Fox5, Let’s Talk Live), digital media (Washingtonian), print media (Parents Magazine), and podcasts. • Created the full brand experience and managed all creative to include: website, product designs, packaging, and social media. • Developed product specifications and managed end-to-end manufacturing process.



Binary Fountain™ a Press Ganey solution

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Vice President Operations

  • 2015 - 2017

  McLean, VA • Led operations for a health analytics company using Natural Language Processing to analyze consumer feedback from unstructured data. Established new initiatives. Managed cross-company collaboration and adherence to key deadlines. • Built Customer Success team from the ground up. Hired and managed team of 12 employees. Formalized processes for onboarding, account management, upsells, and renewals. Designed and implemented 3 new professional services as add-ons to SaaS platform. Achieved… Show more • Led operations for a health analytics company using Natural Language Processing to analyze consumer feedback from unstructured data. Established new initiatives. Managed cross-company collaboration and adherence to key deadlines. • Built Customer Success team from the ground up. Hired and managed team of 12 employees. Formalized processes for onboarding, account management, upsells, and renewals. Designed and implemented 3 new professional services as add-ons to SaaS platform. Achieved 111% year-over-year increase in upsells. • Provided introductions to value-add individual and institutional investors including lead Series A investors. Created core messaging and materials. Delivered pitch with CEO. • Led HIPAA compliance implementation across the entire company from inception to certification. • Shaped company culture including physical design of the office, employee profiles, and team building. • Reported directly to the CEO. Promoted from Senior Director of Customer Success in 2015.

• Senior Director of Customer Success

  • 2015 - 2015

  McLean, VA



Clinton Health Access Initiative, Inc.

• United States
• Non-profit Organizations
• 700 & Above Employee

• Senior Program Director

  • 2010 - 2013

  Baltimore, MD and Kigali, Rwanda • Led team of 5 people to work with the Rwanda Government to obtain funding for a new model of global health partnerships and delivery of foreign aid. - Secured partnerships with 14 leading schools, including Harvard, Yale, and Duke. - Supported the Rwanda Government to successfully obtain $27 million from the US Government and $6 million from the Global Fund leading to a 7-year, $150 million project. - Managed development of a 200-page strategy document and itemized budget for… Show more • Led team of 5 people to work with the Rwanda Government to obtain funding for a new model of global health partnerships and delivery of foreign aid. - Secured partnerships with 14 leading schools, including Harvard, Yale, and Duke. - Supported the Rwanda Government to successfully obtain $27 million from the US Government and $6 million from the Global Fund leading to a 7-year, $150 million project. - Managed development of a 200-page strategy document and itemized budget for donors. • Led team of 6 people to implement the project, to include: institutional commitments, legal negotiations, and financial transactions. Facilitated recruitment of 70 US physicians to work in Rwanda for up to a year. • Reported directly to the CEO of the Clinton Health Access Initiative. Promoted from Director to Senior Program Director in 2012.

• Technical Officer

  • 2009 - 2010

  Hyderabad, India • Led relationship with the Government of India to introduce treatment for malnutrition in hospitals. • Prepared market forecasts and advised manufacturers on production of a life-saving nutritional product.

• Analyst

  • 2008 - 2009

  Phnom Penh, Cambodia • Managed nutritional product at 4 hospitals, to include: stock management, distribution, and reporting. • Worked within the Government of Cambodia’s office to develop national nutrition guidelines.