Jeff Zimmer

Linux System Administrator at Self employed
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Contact Information
us****@****om
(386) 825-5501
Location
San Antonio, Texas, United States, US
Languages
  • Spanish Limited working proficiency

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5.0

/5.0
/ Based on 2 ratings
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Craig S.

Jeff is an exceptional technician, having a deep base of experience to rely upon and a keen sense of where to apply it. The number of times that he's impressed me with his deep knowledge of cPanel/Linux Web Server administration is just as high as the number of times he's helped me during our time as teammates. He was always willing to lend a helping hand where he could to members of our team. One of the most noticeable things about Jeff when I began working with him was his troubleshooting and reasoning competence. It's clear that he adds tremendous value to his organization, and I doubt that will ever change. Any team that values its commitments to customers or clients will find a dedicated partner and advocate in Mr. Zimmer.

Alexander Houston

Jeff has an incredible work ethic, and was always at the top of our daily team metrics. He enjoys keeping himself busy, and it definitely shows! When I had questions about Linux, cPanel, or anything process related, Jeff was always one of the first people I turned to. I happily recommend him for any Linux or Support role!

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Credentials

  • A+ Certification
    CompTIA

Experience

    • Denmark
    • Information Technology & Services
    • 500 - 600 Employee
    • Linux System Administrator
      • Nov 2021 - Present

    • United States
    • Technology, Information and Internet
    • 200 - 300 Employee
    • Linux System Administrator
      • Oct 2020 - Nov 2021

      I was hired to restore order to ongoing operations and provide system administration for complex multitier support cases in Linux web server environment. I distribute trouble tickets to the team, coordinate installations and restore backups daily to increase operating efficiency. My primary focus is resolving cPanel, service daemons and networking issues. I also maintain and troubleshoot problems with LAMP, including MySQL, PHP and Apache. ► Earned #1 ranking amongst 150 technicians by securing a 300+ power score and 1700+ productivity score. ► Promoted from Level 1 support technician to current role in 3 years. ► Guaranteed 100+ tickets met SLAs by maintaining smooth operation of multi-user computer systems and enterprise storage solutions. ► Boosted department productivity by facilitating training on policies, procedures and technical aspects, including setting up administrator accounts, maintaining documentation and installing software. Show less

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Linux System Administrator
      • Feb 2020 - Mar 2020

      Contracted to offer consultative services that enhanced server security for a small Ubuntu server farm. Hardened Secure Shell (SSH) and Nginx to ensure regular patching and security updates. Installed and configured Zabbix monitoring for all virtual Linux servers. Trained employees on basic maintenance and monitoring of Linux server network. Increased stability and security for enterprise-wide systems, advising leadership on options to scale needs for live, public-facing Linux servers. Contracted to offer consultative services that enhanced server security for a small Ubuntu server farm. Hardened Secure Shell (SSH) and Nginx to ensure regular patching and security updates. Installed and configured Zabbix monitoring for all virtual Linux servers. Trained employees on basic maintenance and monitoring of Linux server network. Increased stability and security for enterprise-wide systems, advising leadership on options to scale needs for live, public-facing Linux servers.

    • United States
    • Technology, Information and Internet
    • 200 - 300 Employee
    • Linux System Administrator
      • Apr 2013 - Jul 2019

      I was hired to restore order to ongoing operations and provide system administration for complex multitier support cases in Linux web server environment. I distribute trouble tickets to the team, coordinate installations and restore backups daily to increase operating efficiency. My primary focus is resolving cPanel, service daemons and networking issues. I also maintain and troubleshoot problems with LAMP, including MySQL, PHP and Apache. ► Earned #1 ranking amongst 150 technicians by securing a 300+ power score and 1700+ productivity score. ► Promoted from Level 1 support technician to current role in 3 years. ► Guaranteed 100+ tickets met SLAs by maintaining smooth operation of multi-user computer systems and enterprise storage solutions. ► Boosted department productivity by facilitating training on policies, procedures and technical aspects, including setting up administrator accounts, maintaining documentation and installing software. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technician
      • Jul 2012 - Apr 2013

      In this role, I kept things running smoothly by building improved workflows and optimizing systems to create a positive customer support experience. I worked primarily with POS systems for the Meijer’s supercenter chain and replaced Western Union PCs. I prepared project requirements and document processes in compliance with project stakeholders. On a daily basis, I processed 15-20 work orders, including diagnosing server, computer hardware/software and television issues. I also did some networking for Cisco systems and IP addressing. ► Improved customer service by providing quick responses to administrative requests. ► Boosted efficiency in help center by proactively updating schedules and onboarding staff. ► Partnered with cross-functional teams to research trends and prioritize system implementation. Show less

Education

  • Lansing Community College
    Associate of Science - AS, Computer Systems Networking and Telecommunications
    2008 - 2012

Community

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